User's Manual
46
If you cannot connect to your wireless home network during guided setup:
• If you are not getting 3 or more signal-strength bars above your wireless
network, adjust the location to your Roku
®
Streaming Stick
™
and/or wireless
router. Make sure there are no obstructions, like cement walls, between your
Roku
®
Streaming Stick
™
and your wireless router.
• Make sure you select the correct wireless router name on the “Wireless”
screen.
• Make sure you enter the correct password, if your network is security
enabled (password is case sensitive).
• If you have turned off SSID broadcasting on your wireless router, you can
add your network by selecting “My network is not shown” from the “Wireless”
screen.
If you cannot hear sound:
• Make sure the connectors on the cables between your TV and home theater
receiver are pushed in all the way.
• Make sure the volume on your TV or home theater receiver is turned up and
isn’t on mute.
• Make sure the input on your TV or home theater receiver matches the output
(HDMI
®
or MHL
®
) used with your Roku
™
Streaming Stick
™
.
Need more help?
roku.com/support
Get the most out of your Roku
™
Streaming Stick
™
.
Check out our FAQs, instructional videos and user forums.
© 2014 Roku, Inc. All rights reserved. ROKU
®
, the ROKU Logo, ROKU READY
®
,
the ROKU READY Logo, and STREAMING STICK
™
are trademarks and/or
registered trademarks of Roku, Inc. in the United States and other countries.
Other brand and product names are trademarks or registered trademarks of their
respective owners.