User Manual
TROUBLESHOOTING
P
lay music/movie in the paired/
Sound distortion/rattle
Volume level too high Reduce the volume level by pressing
Reduce the volume level of the
paired/connected device.
Bluetooth
reception failure
Put the external BT device close to the
soundbar
Input source incorrect
Press the button on soundbar
Soundbar is in power off mode
The paired/connected device
is not in playback mode
The external device is
too far from soundbar
Remote Control
not functioning
Out of range
The battery in the remote
control is drained
Point the remote control to the
remote sensor on the unit within
16 feet, +/-30 degress
Replace with new battery
No sound or
low sound
Volume level in minimum position
Raise the volume level by pressing
the + Button on soundbar
SYMPTOM
POSSIBLE CAUSE
POSSIBLE SOLUTION
No power
or press the button on remote
control to power on
Or press VOL + button on remote control
to switch to desired mode
the - Button on the top of the
18
Press the button repeatedly
connected device and make sure the
volume level is high
soundbar
Or press VOL - button on remote
control
Have not paired
Pair the soundbar with the BT Device
as mentioned
The Adapter is not connected
Connect the Adapter to the wall outlet