User's Manual

Table Of Contents

MP Troubleshooting

After you insert a Cat 5 cable into an MP access point’s port connector and enable

PoE on the cable, observe the device’s health or LINK LED to determine the

status of the connection with the MX switch.

● If the LED is green and is glowing steadily, the MP has been booted

successfully by the MX switch and is ready for operation.

● If the LED is not steadily glowing green, see Table 5.

(For descriptions of all the LEDs, see “Status LEDs” on page 12.)

Table 5. Health LED States

Health or LINK

LED Appearance

Diagnosis Remedy

Not solid green MP radio needs to be

enabled.

Enable at least one of the radios. If

the LED is still not solid green, try

the remedy listed in this table

based on the LED’s appearance.

Unlit MP access point is not

receiving power.

Check the Cat 5 cable

connection(s).

For a direct connection to an MX

switch:

• Verify that Power over Ethernet

(PoE) is enabled on the MX

switch port connected to the

MP access point.

For an indirect connection through

the network:

• Verify that a Trapeze-approved

PoE source is supplying power

to the MP.