Warranty
eMotorWerks
emotorwerks
+1-844-584-2329
info@emotorwerks.com
What the Limited Warranty Covers
eMotorWerks supports its JuiceBox Residential and JuiceBox Commercial (Non-Residential) charging stations with
a manufacturer’s warranty to the original purchaser of the product. The warranty covers defects in materials and
workmanship during the warranty period for each JuiceBox set forth in the chart below. The warranty is not transferable.
What is the Difference Between the Residential and Commercial Product Warranty?
Both warranties are identical; however, the residential warranty is valid only when a unit is used under normal
residential operating conditions. Using a residential box outside of normal residential operating conditions, such as for
commercial application, voids the residential warranty. Both the residential and commercial warranty expire three years
after the date of purchase.
What the Limited Warranty Does Not Cover
eMotorWerks’ warranty obligation is expressly subject to the JuiceBox being used in accordance with the applicable
product description and instructions. The warranty does not cover damage to the product from mishandling, improper
installation, extreme weather or acts of nature, nor the costs associated with removal and/or installation. The
warranty is void if the product has been opened or modied by any person other than the manufacturer or authorized
service provider.
Product Type Product Period of Coverage (after date of purchase)
Residential*
(single family usage)
JuiceBox Pro 32 3 years
JuiceBox Pro 40 3 years
JuiceBox Pro 40 Lite 3 years
JuiceBox Pro 75 3 years
JuicePlug 1 year
Commercial*
(Non-Residential)
JuiceBox Pro 32C 3 years
JuiceBox Pro 40C 3 years
JuiceBox Pro 75C 3 years
DC Charging Systems 90 days
JuiceMeter 90 days
*Residential products manufactured after October 1, 2015 are covered for 3 years after date of original purchase; earlier manufacture dates are
one year warranty; *The warranty for residential units is void if the unit is used outside of normal residential operating conditions; **Factory-
refurbished JuiceBox stations are covered for 1 year after date of original purchase.
Limited Warranty (United States)
Period of Coverage