User's Manual

Rev. 02/2012 TrackSmart Page 4
Hardware Installation
Step 
PC Placement
 Identify the location best suited for the TrackSmart display to be seen.
 Ensure that there are a minimum of two power outlets within reach.
o It is highly recommended that all components be plugged into a surge protector (not included).
 Identify the location best suited for the TrackSmart PC (if using a separate PC and Display setup compared to an
All-In-One model).
o Ensure that the area around the PC is free and clear so there are not obstructions with the cabling.
o Ensure that there is an accessible USB port. This will be necessary to setup your tags for the first use.
 Once you have identified the proper placement, connect your PC.
Step 
Reference Tags
 Each reference tag is made up of three parts; the mounting plate, the base plate and the tag.
 Remove the mounting plate from the reference tag and mount it as needed on the bottom of each table.
o Mounting screws are included; for other materials, zip ties, Velcro, or other adhesives may be used but are
not included.
o For best results, try to mount the tag as close to the center of the table as possible.
 Once the mounting plate is secure, unscrew the tag from the base plate.
o You will notice that the batteries are in backwards (this is done for shipping purposes).
 Reverse the batteries so that they match the direction noted on the inside of the tag.
 Close the tag by screwing it back onto the base plate.
 Take the tag to the table and attach it to the mounting plate by aligning the notches and turning the tag 45° until it
locks in place. If desired, you can use a screw to attach the base plate and mounting plate to the table.
 The system requires at least one reference tag to be a ‘deactivator’ tag for registering when Guest Tags enter and
exit the system.
o A ‘deactivator’ tag should be placed very near to the point where the Guest Tags are going to be handed
out, as well as, where they are being collected after delivery (if a different location).
Step 
Guest Tags
 Place the charger(s) on a flat surface.
 Insert the plug of the power cord into the jack of the charger; additional charger may be connected via small jumper
wires connecting the chargers together.
 Plug the cord into an AC outlet.
 Remove the Guest Tags and stack them vertically on the charger.
o When they are charging a red light can be seen on the tag on back right hand side.
o Do not stack more than 15 Guest Tags on a single charger.
o Do not have more than 60 Guest Tags or 4 chargers on a single power supply.
Step 
Gateway
 Your gateway will be connected directly to your PC via the included Ethernet cable.
o You may choose to purchase a longer cable in a local electronics store, if required.
o If you need the PC’s Ethernet port for internet access, you will need to purchase a router or switch to
connect to the PC. Contact HME Wireless for details.
 Ensure that its desired placement can easily reach the PC and it has a standard power outlet within reach.
 Remove the gateway, antenna and power supply from the box.
 Attach the antenna to the gateway and insert the power cord into the jack of the gateway.
 Mount the gateway, if desired, using the included mounting screws.
 Connect the Ethernet cable to the gateway, then to the Ethernet jack on the PC.
 Once all connections are complete, plug in the power cord.