User's Manual

Rev. 02/2012 TrackSmart Page 3
Getting Started
System Components
TrackSmart is a self-install system that can be accomplished in approximate 1 – 3 hours depending on the size of your
system and number of people involved. Professional installers or electricians are not required.
Before proceeding, ensure that you are familiar with each item and have all of the system components required.
1. Guest Tag
a. Rechargeable “coaster style” tags that are numbered.
b. They will stack vertically on the Guest Tag Charger when not in use. (do not stack higher than 15 high)
2. Guest Tag Charger
a. Similar look to Guest Tag does not have number on top face.
b. Have two holes at back; one for the power supply and another that can be used to “daisy chain” multiple
chargers together.
3. Reference Tag
a. This is a three part tag that will be affixed to any item that you wish to track in the system.
i. For the purposes of this manual all items will be considered tables; other items such as drink
dispensers, trash bins, etc., can be tracked based on your needs.
b. Tag is water resistant and can be used for outdoor seating areas.
c. Top portion unscrews to expose the battery compartment.
4. TrackSmart Gateway
a. The gateway will be directly connected to the PC via an Ethernet cable and will manage all of the
information flow to the software.
b. A clear line of sight from the antenna to the dining room is essential for TrackSmart to be most effective.
HME Wireless suggests either wall mounting or placing the gateway in a drop ceiling.
5. TrackSmart Software
a. This will be offered in the form of a USB drive if you did not previously coordinate your PC installation with
HME Wireless.
b. The USB drive will also include files for the following:
i. Microsoft SQL Server 2008 Express
ii. Text (.csv) files to import your tags into TrackSmart
iii. TrackSmart technical manuals.
PC Requirements
A PC is required to operate the TrackSmart™ system (not included). The minimum system requirements are:
 Operating System: Windows XP or 7 Home or Professional; Windows Server 2003 or 2008.
 Microsoft SQL Server 2008 Express,
 .NET 4.0.
 1.6 or better GHz Processor, 2GB of RAM , 8GB of disk storage, minimum 1 USB port.
 Ethernet connection with cable
 Touch screen or multiple displays (optional).
HME Wireless can provide links to PC options that have will meet the requirements.
Reference Tag
Guest Tag
TrackSmart Gateway
TrackSmart Software w/PC