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Apple MFi Product Plan ID (PPID): 252080-0014
Licensed Components: Lightning Connector
Website: http://www.szjdtech.com
 Q & A
Q1: Do I need to take the protective case off when using it?
A: Normally, no need. The lightning connector of this unit has
extended 2 mm from the body. So it will be compatible with most of
iOS device with case. Sometimes, it’s better to take the thick phone
case off if necessary, such as Otter box case.
Q2: Does it have transfer limitation every time?
A: No, there is no transfer amounts limitation. It depends on the
capacity of your flash drive and the rest available space of apple
device. We have tested transfer 10000+ picture and video files from
iPhone to flash drive one time. It works without any problem.
Q3: Only few pictures show up on the drive as available from
my iPhone?
A: One situation is the iCloud have a new feature called "Optimize
iPhone Storage". If you selected it, full-resolution photos and videos
are automatically replaced with optimized versions. And all of your
photos have been uploaded in iCloud and none of recognizable
photo stored in your iPhone storage. So the app "JD Memory"
cannot find all photos in your iPhone. You could try to connect your
phone to PC, make sure whether there are any photos in our iPhone