Instructions

7. SUPPORT
If any questions remain open or problems arise aer your purchase, we are
available by e-mail, telephone and ticket support system to answer these.
E-Mail: [e-mail]
Ticket-System: http://support.joy-it.net
Telephone: [phone] – 66 (10 - 17 o‘clock)
For further information visit our website:
www.joy-it.net
www.joy-it.net
Simac Electronics Handel GmbH
Pascalstr. 8 47506 Neukirchen-Vluyn
Published: 01.08.2019
6. OTHER INFORMATION
Our information and take-back obligations according to the Electrical and Electronic
Equipment Act (ElektroG) Symbol on electrical and electronic equipment:
Symbol of electrical and electronic devices:
This crossed-out dustbin means that electrical and electronic appliances do
not belong in the household waste. You must return the old appliances to
a collec-tion point. Before handing over waste batteries and accumulators
that are not enclosed by waste equipment must be separated from it.
Return options:
As an end user, you can return your old device (which essentially performs
the same function as the new device purchased from us) for disposal free
of charge when you purchase a new device. Small appliances with no exter-
nal dimensions greater than 25 cm can be disposed of in normal household
quantities independently of the purchase of a new appliance.
Possibility of return at our company location during opening hours:
Simac GmbH, Pascalstr. 8, D-47506 Neukirchen-Vluyn
Possibility of return in your area:
We will send you a parcel stamp with which you can return the device to
us free of charge. Please contact us by e-mail at [e-mail] or by
telephone.
Informationen on packaging:
Please pack your old appliance safely for transport, if you do not have
suitable packaging material or do not wish to use your own, please contact
us and we will send you suitable packaging.
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