Use Instructions

21
Chapter 4: Fault analysis and troubleshooting
The specific exclusion method is prompted by the following table:
Fault Cause analysis Exclusion method
TEA Device
Unable to start
Battery charge is
empty
Please follow the instructions to Stimulator Charging And try to
start again.
Hardware failure Please set TEA Device “return to the original maintenance”.
TEA Device no
output
Electrode line failure Please replace the electrode line.
Stimulus intensity is
too low
Please check TEA Device in stimulation mode, and stimulus
strength is set within the range of sensations.
Electrode Plate
Damage
Please replace the electrode sheet.
Hardware failure As mentioned above, method invalid, please set TEA Device
“Return to the original maintenance”.
Battery module
cannot be
charged
USB power adapter
failure
Please contact the after-sales department for replacement of the
USB power adapter.
USB charging cable
failure
Please contact the after-sales department for replacement of the
USB charging cable.
Battery aging Battery over service life, please contact after-sales department
for return of the TEA Device.
Hardware failure Please contact the after-sales department for return to replace
the TEA Device
Bluetooth device
cannot connect
TEA Device
Bluetooth devices,
such as phones, do
not properly install
the correct version
of the app software.
Please download and install the correct TEA App.
Bluetooth devices,
such as mobile
phones, do not
Please refer to the system requirements List of mobile phone
configuration requirements to replace the phone.