Beginner's Guide

capable of doing, depends on the planning. I have to take a look at that next
Thursday when I have my project management-day.
This all might seem a silly play, but it is dead serious business.
Ta ct i cs
Example: interaction design
Your tomorrow's user interaction design session with the customer will be easier if someone else (but
on behalf of you) mentioned the cascade of your legal steps against him, as long as invoices remain
unpaid. You could tap the customer's arm and say "please do not be to angry on him, he just doing his
job. We can not blame him, can we?" The customer will respect him for his and yours professionalism.
Image how hard it is to play these roles all by yourself.
•
To avoid backfire on your personal relationship with your customer you could '''introduce your real
colleagues''' (individuals). Real colleagues (even if they do not know that they are your colleague) are
very good to have around, you can:
•
a. blame them
•
b. praise them for their excellent work in his/hers role
•
To postpone and divert: answer the question in one or two roles right away, but then park as an
agenda-item for a different role on the critical path. Example given: "Yes, technically no problem, but I
have to take a look at that next Thursday when I have my project management-day."
•
Invent a diversion yourself. It's nothing to be ashamed of. In business it is done every day. Ask
yourself the question "Does it sound as an excuse?" It shouldn't. It should be a ''role well played''.
Revisited
The 4 interdependent rules of earning respect and money in your work as an open source expert
revisited:
•
Deadline first, flex scope
•
Be firm but sympathetic
•
Sell en negotiate continuously
•
Define roles and play them
See?!: Earning respect and money with Joomla has nothing to do with Joomla.
(Thanks to Froukje Frijlink who checked my English).
Joomla! 2.5 - Beginner’s Guide
Monday, 30 January 2012! Page 257