Use and Care Manual
14
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Unexpected
grill shut off.
Grill may have
been accidentally
unplugged.
Electrical power
may have
been briey
interrupted.
If cooking has been interrupted
for less than 5 minutes: Unplug
the unit. Then, plug unit back
into electrical outlet and press
the power button/light to restart
grill.
If cooking has been interrupted
for longer than 5 minutes:
Discard sausage.
Finish on grill
plates has cut
marks.
Metal utensils
have been used.
Always use heatproof plastic,
nylon or wood utensils to avoid
scratching the nonstick surface
of grill plates. Never use metal
skewers, tongs, forks or knives.
There is food
buildup on grill
plates.
Grill was not
properly cleaned
after use.
Use nylon scrubbing pad and hot,
soapy water to clean grill plates.
Do not use steel wool scrubbing
pads or abrasive cleaners to clean
grill.
The grill plates
have white
spots.
The water from
cleaning has
dried on the
surface of the
grill plates.
Dry grill plates immediately after
washing.
The underside
of grill plates
are discolored.
Dishwasher
detergent caused
oxidation of
underside grill
plate surface.
Oxidation on uncoated side of
grill plate is not harmful and can
be wiped off with a damp towel.