Install Instructions
Table Of Contents
- Applications
 - North American emissions compliance
 - United States
 - Canada
 - Installation
 - Parts included
 - Location considerations
 - Installing the thermostat controller
 - Wiring
 - Setup and adjustments
 - Overview
 - Customizing the home screen
 - Touchscreen icons
 - User lockout
 - Using the USB port
 - Loading the firmware
 - Backing up the settings
 - Restoring the settings
 - Choosing the Communication mode (TEC3612 and TEC3613 Models)
 - Configuring the network settings for wireless models
 - Configuring the thermostat controller
 - Installer configuration menu
 - Screen reset
 - Selecting the unit type
 - By default, the thermostat controller is configured for four-pipe fan coil mode. To change to a two-pipe or Pressure-Dependent VAV mode:
 - Selecting the heating and cooling device type
 - Configuring the supply fan - fan coil only
 - Setting the Control mode
 - Setting the Fan mode - fan coil only
 - Configuring the zone space or equipment size - units configured with floating actuators, multi- speed fans, and variable-speed fans only
 - Changeover
 - Dehumidification control - fan coil only
 - Temperature setpoints
 - Configuring occupancy
 - Selecting schedule source
 - Scheduling (for networked models)
 - Setting the local schedule
 - Overriding the Occupancy mode
 - Enabling optimal start
 - Enabling the motion sensor (TEC3x12, TEC3x13 Models)
 - PID/PRAC+ automatic control tuning
 - Configurable binary inputs
 - Aux control
 - Commissioning mode
 - Configurable analog inputs (AIs)
 - Configuring the AIs
 - Networked sensors
 - Availability of AIs
 - Priority for configurable AIs
 - Priority for overall sensors data sources
 - Available fault diagnostics
 - Menus and submenus
 - Troubleshooting
 - Repair information
 - Technical specifications
 - TEC3000 Series Networked and Wireless On/Off or Floating Fan Coil and Individual Zone Thermostat Controllers with Dehumidification Capability (Part 1 of 3)
 
TEC3000 Series Networked and Wireless On/Off or Floating Fan Coil and Individual Zone Thermostat Controllers 
with Dehumidification Capability Installation Guide
51
Heating Ineffective The Supply Air Temperature has not 
increased above the configured Supply 
Air Temperature Alarm Offset while 
heating has been active for at least the 
Supply Air Temperature Alarm Delay.
Verify that the heating elements on the rooftop 
are functioning properly.
Cooling Ineffective The Supply Air Temperature has not 
decreased below the configured Supply 
Air Temperature Alarm Offset while 
cooling has been active for at least the 
Supply Air Temperature Alarm Delay.
Verify that the cooling elements on the rooftop are 
functioning properly.
Supply Fan Fault The Supply Fan Status configured for 
either BI1 or BI2 has not proved within 
the configured Fan Alarm Delay.
1. Verify that the Supply Fan is operating when 
turned on.
2. Verify that the Supply Fan Status wiring is 
connected correctly.
Zone Temperature Too Cold  The Zone Temperature has decreased 
below the configured Zone Temp Low 
Limit.
Verify that the TEC and the RTU heating are 
enabled and functioning.
Zone Temperature Too Hot The Zone Temperature has increased 
above the configured Zone Temp High 
Limit.
Verify that the TEC and the RTU cooling are 
enabled and functioning.
Table 16: Troubleshooting details
1
 (Part 1 of 3)
Symptom Probable causes Solutions
The controller displays Idle with a 
Unit Status of Cooling 
Unavailable due to Changeover 
despite being above cooling 
setpoint, or with a status of 
Heating Unavailable due to 
Changeover despite being below 
the setpoint. 
The two-pipe fan coil/VAV system 
does not have a changeover 
sensor and switch connected, or 
the sensor/switch has failed.
1. Check the wiring of the supply temperature 
sensor/switch.
2. Verify that the changeover is set up correctly 
for the type of sensor attached (sensor or 
switch).
The changeover temperature is 
sensing a hot supply, but the 
controller is requesting cooling.
1. Verify that the supply is not in heating mode. If 
it is, nothing can be done from the TEC.
2. Check the wiring of the supply temperature 
sensor or switch.
3. Check the placement of the supply 
temperature sensor or switch.
4. Verify that the changeover is set up correctly 
for the type of sensor attached (sensor or 
switch).
Changeover temperature is 
sensing a cold supply, but the 
controller is requesting heating.
1. Verify that the supply is not in cooling mode. If 
it is, nothing can be done from the TEC.
2. Check the wiring of the supply temperature 
sensor or switch.
3. Check the placement of supply temperature 
sensor or switch.
4. Verify that the changeover is set up correctly 
for the type of sensor attached (sensor or 
switch).
The controller displays Idle with a 
Unit Status of Cooling 
Unavailable due to Control Mode 
despite being above cooling 
setpoint, or with a status of 
Heating Unavailable due to 
Control Mode despite being below 
the setpoint.
The Control Mode is set to 
Cooling Mode, but the controller 
is requesting heating.
Change the Control Mode to Auto or Heating.
The Control Mode is set to 
Heating Mode, but the controller 
is requesting cooling.
Change the Control Mode to Auto or Cooling.
Table 15: Fault list (Part 3 of 3)
Faults Probable causes Solutions










