Operator's Manual

Table Of Contents
PROOF PROOF
John Deere Is At Your Service
TS201—UN—15APR13
CUSTOMER SATISFACTION is important to John
Deere.
Our dealers strive to provide you with prompt, e󰀩cient
parts and service:
–Maintenance and service parts to support your
equipment.
–Trained service technicians and the necessary
diagnostic and repair tools to service your equipment.
CUSTOMER SATISFACTION PROBLEM
RESOLUTION PROCESS
Your John Deere dealer is dedicated to supporting your
equipment and resolving any problem you may
experience.
1. When contacting your dealer, be prepared with the
following information:
–Machine model and product identication number
–Date of purchase
–Nature of problem
2. Discuss problem with dealer service manager.
3. If unable to resolve, explain problem to dealership
manager and request assistance.
4. If you have a persistent problem your dealership is
unable to resolve, ask your dealer to contact John
Deere for assistance. Or contact the Ag Customer
Assistance Center at 1-866-99DEERE (866-993-3373)
or e-mail us at www.deere.com/en_US/ag/contactus/.
DX,IBC,2-19-02APR02
John Deere Service Keeps You On Job
IBC-1