User's Manual

Table Of Contents
PROOFPROOF
JohnDeereServiceKeepsYouOnTheJob
DX,IBC,2-19-02APR02-1/1
JohnDeereIsAtYourService
CUSTOMERSATISFACTIONisimportanttoJohnDeere.
Ourdealersstrivetoprovideyouwithprompt,efficient
partsandservice:
–Maintenanceandservicepartstosupportyour
equipment.
–Trainedservicetechniciansandthenecessarydiagnostic
andrepairtoolstoserviceyourequipment.
CUSTOMERSATISFACTIONPROBLEMRESOLUTION
PROCESS
YourJohnDeeredealerisdedicatedtosupportingyour
equipmentandresolvinganyproblemyoumayexperience.
1.Whencontactingyourdealer,bepreparedwiththe
followinginformation:
–Machinemodelandproductidentificationnumber
–Dateofpurchase
–Natureofproblem
TS201—UN—15APR13
2.Discussproblemwithdealerservicemanager.
3.Ifunabletoresolve,explainproblemtodealership
managerandrequestassistance.
4.Ifyouhaveapersistentproblemyourdealershipis
unabletoresolve,askyourdealertocontactJohnDeere
forassistance.OrcontacttheAgCustomerAssistance
Centerat1-866-99DEERE(866-993-3373)ore-mailusat
www.deere.com/en_US/ag/contactus/.
IBC-1
102616
PN=105