User Manual

Joerns Healthcare Warranty Program
for all Joerns DermaFloat LR Models
Post Acute, Acute, HomeCare
2430 Whitehall Park Dr. Ste 100
Charlotte, NC 28273
(P) 800.826.0270
(F) 800.457.8827
VA/Government
19748 Dearborn Street
Chatsworth, CA 91311
(P) 800.966.6662
(F) 800.232.9796
Canadian Ofce
1000 Clarke Rd. Ste 6
London, ON Canada N5V 3A9
(P) 866.546.1151
(F) 519.451.8662
United Kingdom and
Other Countries
[phone]
[phone]
Netherlands
[phone]
[phone]
www.Joerns.com • www.RecoverCare.com email: [e-mail]
© 2015 Joerns Healthcare • 6110064 RevB • 15-2003
Joerns Healthcare, warrants the DermaFloat
LR mattress to be sold free from defects in
workmanship and materials, under normal and
proper use, for a period of two (2) years on
the mattress, and one (1) year on the cover
and electromechanical mattress components
(compressors, valves, printed circuit boards,
hoses, and couplers). Damages arising from
improper use will not be covered by this warranty.
Improper use is dened as, but not limited to those
caused by:
• Burns
• Use of improper chemical agents
• Needle punctures, cuts, or abrasions
• Excessive loads
• Staining
• Negligent or excessive usage
• Improper maintenance, handling and/or
cleaning
• Failure to use in the manner indicated in the
DermaFloat LR user manual
Any modication, repair or alteration done to the
DermaFloat LR that was not authorized in writing
by Joerns will void this warranty.
Damage caused by use in unsuitable
environmental conditions, abuse or failure to
maintain the product in accordance with user and
service instructions is not covered.
This warranty is extended to the original purchaser
of the equipment.
Parts
Joerns’s DermaFloat LR contains various parts that
wear from normal use. Joerns’ obligation under this
warranty is limited to supplying replacement parts,
servicing or replacing, at its option, any product which
is found by Joerns to be defective. When requested
by Joerns, parts must be returned for inspection at the
customer’s expense. Credit will be issued only after
inspection.
Service
Most service requests can be handled by the facility
Maintenance Department with assistance from the
Joerns Product Service Department.
Most parts requested can be shipped next day air at
the customer’s expense.
Should a technician be required, one will be provided
by Joerns, at our discretion. Only the Joerns Product
Service Department can dispatch authorized
technicians.
Manufactured by:
Joerns Healthcare, LLC
2100 Design Rd. Ste 100
Arlington, TX 76014