User's Manual

31
hearing AIDS placed in
charging inserts
Charger not
connected to
power source
Connect charger to external power supply
Battery fully
discharged
Wait five hours after placing hearing AIDS in
charger,regardless of LED
behavior
Hearing AIDS indicator
lights are dark or dim
Battery fully
discharged
Connect USB cable to charge
Dirty charging
contacts
Clean the contacts of the hearing AIDS and the
charger
Charging does not start
Hearing AIDS not
inserted correctly
into charger
Insert hearing AIDS correctly into charger
Hearing AIDS whistling
in the charger
Charger battery
depleted
Ensure the USB cable is connected to the Charging
case plugged into power. The Case power status
lights will shows a solid blue to indicate charging.
Incorrect
orientation
Reposition your hearing AIDSs in their slots,
ensuring the contact points are touching the charge
points in the case.
Charging case fault self-checking table
*Note: If the problem persists, contact your hearing care professional for assistance.
Eartip types
Within each eartip size, there are two types of eartips: open and closed.
Closed eartips provide more
bass and allow you to comfortably
use a higher World Volume setting.
Try another eartip type
During first-time setup, use the default open eartips and focus on finding the correct size for each ear.
After using the hearing aids for some time, though, ifyou feel like you need more amplification or hear
whistling at higher World Volume settings, considertrying closed eartips.
Try another eartip size
If the eartips don’t feel comfortable or secure, choose another eartip size.
note You may need to try all three eartip sizes or use a ent size eartip for each ear.
Step 1:
Based on the sizing information on page 39, if the default size 2eartips are too big, try size 1. If they’
re too small, try size 3 .
Step 2: From the eartip packaging, select the pair of eartips that matches your current eartip type
Step 3: Change the eartips