User Guide

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Frequently Asked Questions
Q1: What’s the user name and password?
A: Both are admin
Q2: I can’t read the Mini CD, where I can download the file.
A: You can download it from our website by link: http://www.jidetech.com -->PRODUCT-->Security Camera --> P1
Q3: How to reset the camera?
A: You should login camera in IE and go to “Setting SystemAdvancedFactory Settings”
Q4: How to upgrade my camera?
A: If there is no bug with camera, we don’t suggest to upgrade it. If you want to upgrade, please contact with JideTech
Q5: I can find the ip camera’s address, but can’t see video.
A: please change the camera ip address to match your router’s gateway.
Q6：I can’t find the camera’s IP camera
A： ⑴Exclude network has Secondary routing
⑵ Power on camera and Use a network cable to connect camera with your computer, make sure computer off
network. Then use search tool (IPWizardIII) to search IP address and modify it to match your gateway. If still not,
please contact with JideTech
Q7: I can’t install ActiveX in my computer.
A: We suggest you use IE browser installed of Google and Firefox, IE version less than 10
Q8: What is the Onvif version of this camera?
A：Onvif version 2.2
Q9: Can I use Mac book to view this camera?
A: No, this camera don’t support Mac system, it can support Window, Linux
Q10: Can I use a NVR to connect this camera?
A： Yes, you can use a NVR which has Onvif protocol to connect this camera.
Q11: Which software of 3rd Party supporting this camera.
A: Compatible with 3rd Party Software : iSpy, Milestone, Digifort and Blue Iris to Watch Video, work with
Hikvision ,Dahua ,XM.
Q12: Does this work with the RTSP protocol?
A：Yes, Please access H.264 stream using the RTSP URL: rtsp://<IP address>:554/1/h264major
Q13： How to get camera’s rtspprotocol?
A: Main Stream: rtsp://ip/1/h264major
Sub Stream: rtsp://ip/1/h264minor
MJPEG Stream: rtsp://ip/1/mjpeg