User's Manual

Tally Dascom 1430
42
The printer is on but it will not
print.
• Make sure that the Online indicator is lit.
• If you use the interface cable, make sure it is securely
connected to both the printer and the computer.
• Make sure paper is loaded.
• Run the printer Status Page. If printing executes normally, the
problem is caused by: the interface, the computer, incorrect
printer settings, or incorrect software settings.
• Make sure that the printer driver selected in your software is the
same as the emulation selected on the printer.
Paper select lever error
If paper is loaded and the paper select lever is moved to the
incorrect position, the printer turns offline, and the buzzer sounds
continuously. Switch the paper select lever back to its correct
position.
Printer Failures
A user cannot generally resolve a problem involving defective printer hardware. Power off and on again the
printer to recover any fatal error. If the problem cannot be resolved, contact your dealer or service partner.
Error Indications on LEDs
Error Description
Operation
Status
Paper
Out LED
Online
LED
Tear Off
LED
Buzzer
Sound
Paper jammed Suspend Flash Off Flash Once
Friction feed /Tractor feed Suspend Flash Flash No change Continuously
Print head hot Normal No change Flash No change --
Carriage initial position Stop Flash Off Off Once
EEPROM Normal Off Flash Flash Once
Print head cold Suspend Flash Flash No change --
ROM error Stop Flash Flash Flash Once