Specifications

30
.TroubleshootingⅧ
Proble
m
Possible Cause Solution
Press the power button
and the printer does not
work.
The battery has not been
installed correctl
y
.
Install the battery correctly.
The battery has run out of
p
ower.
Please charge immediately.
Printer automatically
shuts down.
The battery has ran out of
p
ower.
Please charge or replace the
b
atter
y
immediatel
y
.
Electrostatic dischar
g
e Restart the
p
rinter.
The power light is off
when the power adapter
is connected.
Power adapter does not power
on.
Check if the power adapter is
p
ro
p
erl
y
connected.
Power adapter is damaged. Use the voltmeter to check if the
ada
p
ter volta
g
e is 12VDC
The battery has not been
installed correctl
y
.
Install the battery correctly.
Can not charge the
b
atter
y
.
Battery damage or adapter has
q
ualit
y
issue.
You can try to replace battery or
ada
p
ter.