User's Manual

Table Of Contents
Dascom DC-7600 User Guide V1.0
Beware the thermal unit may be hot. Turn off power and let it cool down for a few
minutes. If card jam persists, please contact your Dascom reseller.
5.3.3 Change the Print Head
The print head is a heating element and directly affects print quality. A dirty or dusty
environment seriously affects its life and can cause damage to the print head.
Consult your Dascom reseller if print head replacement is necessary.
To meet DASCOM’s warranty policy for print head replacement, you must:
Use Dascom approved consumables, including cards, ribbons and service parts.
Maintain regular cleaning and maintenance of the printer.
Install the printer in a dust free environment as detailed in the specifications
Use good well-conditioned cards: clean, without deterioration causing head damage.
5.4 Technical support
If you have trouble configuring and using a printer, read this manual carefully.
If you still can't solve the problem, you can get detailed information and help via the
DASCOM partner network.
5.4.1 DASCOM partner network
If you have any problem cant be solved, please contact the DASCOM dealer. If you dont
know any DASCOM dealer, please visit WWW.DASCOM.COM to tell us your problems.
DASCOM will inform you of the detailed contact of your local DASCOM dealer .When you
call the DASCOM dealer, you must provide the information as following:
A
1E A The printer model and serial number.
A
2E A The current configuration and operating system.
A
3E A A description of what happened.
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