User's Manual

DC-3300 User Manual v1.0
51
Blankcardejected?
Checktheribbon① 
Checkifribbonrunoutorisdamaged.Replacethemifnecessary.
Checkifprintheadisdamaged.Printtestpattern.② 
If failed to print the test pattern, contact local reseller for support, or visit website
http://www.dascom.com.


Istheprintingqualitydissatisfactory? 

Faults ProbableCause CorrectiveActions


Defe ctiveSpots

DirtyCardSurface
 Checkthatcardsurfacesarecleananddust
free.
 Usenew,cleancards.

CleaningRoller
 Cleanthe transportrollers


WhiteLine
Ribbonnotproperly
installed
Checktheproperinstallationoftheribbon.
Checkifribbonisfoldedup.
Dirty or defective print
head

Pleasecontactlocalreseller.







VagueorLightImage
Improper ribbon
installation
Checktheproperinstallationoftheribbon.
Checkifribbonisfoldedup.

Ribbon not
synchronized

Open and close the front cover to
synchronizetheribbon.
Dirty printer or
cleaningrollers
Cleantheprinter.


Non‐genuinecards
Check if your cards meet specifications.
Recommend that you purchase cards from
Dascomauthorizedreseller.
If the problem persists, please contact
yourDascomreseller.

BlankCards
Improperribbon
installation
 Check that print ribbon is installed
properly.


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