User's Manual
DC-3300 User Manual v1.0
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5.3 Troubleshooting
Do not attempt to use any tool to fix any problem. This may cause serious damage to the
printer.
5.3.1 FaultsRelatedtoPrinting
Noprintout?
① Checktheprinterdriver
CheckcompatibleprinterdriverforMicrosoftWindows.
CheckifthisprinteristhedefaultdriverinMicrosoftWindows.
②
Checkifpowerisconnectedtotheprinter.
Checkiftheprinterisconnectedcorrectlytopower.
CheckiftheLCDdisplayshows:READY.
Confirmpoweraccessoriesprovidedforthisprinterarecorrectlyinstalled.
③ ChecktheUSBcable
CheckiftheUSBcableisconnectedtoyourprinterandyourhost.
④
Checktheribbon
Check if the ribbon is properly installed. Check if associated parts are locked in
properly.
⑤
Checkcardjam
Checkifanycardremainsintransportarea.Checkifanycardjam.
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6 Printthetestcard
Youcanrealizethereversestepsrefertothissection.