User's Manual
DC-3300 User Manual v1.0
52
Incompleteprintout?
Checkmanualsettings①
Checkcardsoftwaredesignlayoutmatchescarddimensions.
Checkthelandscape/portraitorientationinthedriver.
Checkinterfacecable②
Ifthe text is printed in strangecolors, use the USB cable supplied withthe
printer. Check secure and proper connection between printer and your
computer.
Tryanothercable.
Checkiftheprinterisclean③
SeeSection2.3toclean/replacecleaningrollers.
Checkifcardsareclean④
Takeprecautionstokeepscardsfreefromdustandcontamination.
Checkribbon⑤
Checkifribbonisinstalledproperly.Checkthattheribbonisrunningsmoothly.
Checkprin
thead⑥
Ifastraightwhiteline(s)travelsacrossthelengthofyourcard,theprintheadmaybe
dirtyordefective.Iftheproblempersistsaftercleaning,pleasecontactyourDascom
reseller.
5.3.2 ClearJammedCard
Donotturnoffthepower.Theprintjobwillbelost.
Donotattempttouseanytool(screwdriverorsharpobject)toremoveajammedcard.
Sharp objects may damage the rollers and heating rollers. Damages caused by such
actionmayvoidthewarranty。
Toreducethechanceofcar
djamming
SeeSection2.1.3tosetthepropercardthicknessdial① .
Usecardswiththicknessspecifiedinthe② specifications.
Checkthatcardsarenotbent.③