User's Manual

DC-3300 User Manual v1.0
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Incompleteprintout?
Checkmanualsettings
Checkcardsoftwaredesignlayoutmatchescarddimensions.
Checkthelandscape/portraitorientationinthedriver.
Checkinterfacecable
Ifthe text is printed in strangecolors, use the USB cable supplied withthe
printer. Check secure and proper connection between printer and your
computer.
Tryanothercable.
Checkiftheprinterisclean
SeeSection2.3toclean/replacecleaningrollers.
Checkifcardsareclean
Takeprecautionstokeepscardsfreefromdustandcontamination.
Checkribbon
Checkifribbonisinstalledproperly.Checkthattheribbonisrunningsmoothly.
Checkprin
thead
Ifastraightwhiteline(s)travelsacrossthelengthofyourcard,theprintheadmaybe
dirtyordefective.Iftheproblempersistsaftercleaning,pleasecontactyourDascom
reseller.
5.3.2 ClearJammedCard
Donotturnoffthepower.Theprintjobwillbelost.
Donotattempttouseanytool(screwdriverorsharpobject)toremoveajammedcard.
Sharp objects may damage the rollers and heating rollers. Damages caused by such
actionmayvoidthewarranty
Toreducethechanceofcar
djamming
SeeSection2.1.3tosetthepropercardthicknessdial .
Usecardswiththicknessspecifiedinthe specifications.
Checkthatcardsarenotbent.