User's Manual
DC-3300 User Manual v1.0
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RFID_AUTH_ERR
OR
Check if genuine ribbon is used. Next, check if the
ribbon has an RFID ring. Press SET Key as the LCD
showntoinitializetheprinter.
CallSupport
Check if genuine ribbon is used. Next, check if the
ribbon has an RFID ring. Press SET Key as the LCD
showntoinitializetheprinter.
Contact your reseller’s service support team if you find errors not listed
above.PleaseinformErrorCodedisplayedonthelowerrightoftheLCD.
5.2 ValuableHelpfromYouFor Troubleshooting
Helpusidentifythefollowingforustoresolveyourproblem(s):
Theversionnumberofthe softwareinstalled.
YoucanconfirmtheversionnumberofdriverinstalledinyourMicrosoftWindowsPCasfollow
steps:
○
1 PressthestartbuttoninthelowerleftcorneroftheWindowstaskbartoselecttheprinterandfax.
○
2 Selecttheprinter,doubleclicks.
○
3 Selecttheprintingpreferencesontheprintermenu.
○
4 TurntothecardTAB,thenclicktheversion.