User's Manual
87
Make sure HDD is formatted.
Check the power and data connection cables of the HDD.
The HDD could be defective.
The SATA port may be not working.
5. What if the DVR is having problem with real-time images, such as bad image color or
serious brightness distortion
If PAL or NTSC is not correctly selected on the BNC output, the images will be
in black and white.
Make sure the DVR is compatible with monitor.
Make sure the video transmission distance is too far.
Try adjusting the setting of DVR color, brightness and so on.
6. What if there is no sound when monitoring?
Check the sound box or speaker functions. Also check for possible short
circuiting problems.
Audio source may be connected to the video channel. You can click to full-screen
to check.
The hardware of DVR could be defective.
7. What if there is no audio sound when playing back?
There may be setting problem: open audio-video item and check your settings.
Check the audio to see if it is closed in playback interface.
8. What if the system time is not correct?
The wrong setting might be selected. Make sure to click “ ” to confirm
changes.
The battery may not be connected properly.
The battery might be dead. Please change the battery.
9. After right clicking “Stop recording” on the tool bar, the recording does not stop.
How do I stop recording?
The “Stop recording” by the right mouse button is only suitable for Manual
recording. It can’t stop recording when it’s in “start recording” or the video in
video plan.
If you want to stop recording, please set the time is not recording.
10. What if motion detection is not working?
The setting of motion detection area is not correct.