Use and Care Manual

Troubleshooting Instructions
Faults
Cause Analysis
Solutions
The machine cannot be
turned on
No power input
Machine power switch is
not turned on
Insert the power plug into a suitable
outlet
Turn the power switch on
The machine cannot be
turned on
Parts located at material outlet are
not lubricated
Damaged valve stem seal
Lubricate the outlet parts
Replace the stem seal
Raw material is leaking
from the back of the tank
Tank not installed in place
Tank seals are not lubricated
The power switch on the right side
is not turned on
Check the tank installation position
Apply lubricant
Replace the sealing ring
The stirrer can't turn
Tank not installed in place
Evaporator's surface is frozen
Switch on
Turn off the power switch and let
the ice melt
The machine does not make
sherbet
The master switch is not turned on
The sherbet of the serrano is not
adjusted to the right level
The condenser is too dirty
The Slush Machine is close to
the heat source, and the heat
dissipation around it is poor.
Turn on the master switch
Adjust the hardness of sherbet
Clean the condenser
Put the machine in the right place
The stirrer is noisy
The bell mouth sealing ring is not
installed properly
The Slush Machine is very hard
Bell mouth sealing not lubricated
or damaged
Check whether the sealing ring
is installed in place
Re-adjust the hardness
Apply lubricant or replace with
new one
If the machine failure is not caused by the above reasons or the above suggestions can
not solve the problem, please contact the seller.
The raw sugar content is too low
Re-adjust the ratio of ingredients, and do
not replace sugar with sweetener.
Too much ice in the tank
Shut down and let the ice cubes melt
The material outlet can not
produce any material
The tank is not clean
Re-clean
Dirty stirrer seal
Re-clean
Damaged stirrer seal
Replace with new seal
The sherbet has black stains
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