Tech Sheet
FOR SERVICE TECHNICIAN’S USE ONLY
10
PROBLEMS POSSIBLE CAUSE SOLUTION
The coffee is not hot The cups have not been preheated. Enable the cup warmer from the user SETTINGS menu.
Place the cups on the heatable coffee cup tray.
OR
Rinse the cups with hot water.
The infuser has cooled down because over
3minutes have elapsed since the last drink was
made.
Before making coffee, heat the infuser by selecting the Rinse
function from the menu. The infuser gets hot during rinsing.
A low temperature is set. Set a hotter coffee temperature.
The coffee is too weak or not creamy
enough
The coffee is ground too coarsely. Turn the grinding adjustment dial one click counterclockwise
towards number one while the coffee mill is in operation.
Continue one click at a time until coffee delivery is satisfactory.
The effect can only be noticed after delivering two coffees.
The blend of coffee is unsuitable. Use a blend of coffee specically for espresso coffee
machines.
The coffee is delivered a drop a time
or too slowly
The coffee is ground too nely. Turn the grinding adjustment dial one click clockwise towards
number seven while the coffee mill is in operation. Continue
one click at a time until coffee delivery is satisfactory. The
effect can only be noticed after delivering two coffees.
The coffee is only coming out of one
of the holes in the coffee spouts or is
not coming out at all
The holes in the coffee spouts are clogged. Clean the holes in the coffee spouts.
The milk contains large bubbles and
squirts out of the milk spout or there
is little froth
The milk is not cold enough or is not semi-skimmed
or skimmed.
Use fully skimmed or semi-skimmed milk at refrigerator
temperature 5°C (41°F). If results are still not satisfactory, try
changing brand of milk.
The froth adjustment dial is incorrectly adjusted. Turn the adjusting dial to the left or right until set to the
recommended position.
The milk container lid or froth adjustment dial is dirty. Clean the lid and adjusting dial of the milk frother.
The hot water/steam connection nozzle is dirty. Clean the connection nozzle.