Technical Specifications

13
JELD-WEN
®
Products
1
are designed to create lasting value for your home. This warranty is effective for all JELD-WEN window
and patio door Products (except United Collection products) manufactured on or after February 1, 2014 for use in the United
States and Canada. Any previous warranties will continue to apply to products manufactured by JELD-WEN prior to this date. For
additional information, including care and maintenance instructions, installation instructions, and previous warranties, refer to
www.jeld-wen.com or www.jeld-wen.ca.
What this warranty COVERS
Except as set forth in the Special Coverages section below, we warrant that if your JELD-WEN Product exhibits a defect in material
or workmanship within the time periods from the date of manufacture as specied below, we will, at our option, repair, replace or
refund the purchase price of the Product or component part. Skilled labor
2
(where deemed necessary by us) to repair or replace any
component is provided as specied below.
Wood & Clad
Wood
Vinyl Aluminum
(except Summit)
Summit
Aluminum
Basic Product Coverage
Owner-Occupied Single-Family Residence
20 years as long as you
own and occupy
your residence
10 years 1 year
Basic Product Coverage
Commercial (Other than Owner-Occupied Single-Family
Residence)
20 years 10 years 2 years 1 year
Skilled Labor
2
Coverage 2 years 2 years 1 year No coverage
Transferability - this length of coverage applies if you sell
your residence or it becomes occupied by other than the
original owner
10 years 10 years Non-transferable Non-
transferable
Special Coverages (Applies to both Owner-Occupied and Commercial)
The following Special Coverages apply to special product features and options; not all options are available on all products or in all
regions.
Glass Options Coverage Notes
Triple-Glazed Glass Units 20 years Includes the glass panes and the insulating seal.
ImpactGard® Glass Units 10 years
Special Glazings 5 years Includes laminated glass units other than ImpactGard, and glass options not listed
in our product literature, e.g., leaded or decorative glass.
Blinds/Shades Between
the Glass
10 years Includes the seal, external control mechanism, and operation of the shade/blind.
Spontaneous Glass
Breakage
1 year Applies to sealed glass units installed in windows and patio doors. Laminated glass
and special glazings are excluded. Coverage includes replacement glass and skilled
labor
2
necessary to replace the glass for one year. (Spontaneous breakage occurs
when the glass develops a crack without sign of impact.)
Accidental Glass
Breakage
Same as the Basic
Product Coverage
above (Owner-
Occupied or
Commercial)
Applies to vinyl Products ordered with the “RS” glass package. Not covered:
damage attributable to acts of nature (e.g. re, hurricane, etc.), civil disorder,
building settling, structural failures of walls or foundations or improper
installation, construction job-site mishaps, storage, or handling. Special glazings
and ImpactGard glass are not covered by this glass breakage warranty.
Finish Options Coverage Notes
Clad Finish on Wood
Products
Kynar®: 20 years
Polyester: 10 years
Anodized: 5 years
Coverage is for peeling, checking,
cracking, or exhibiting excessive chalk,
fade or color change
3
.
Clad products and products nished
with factory applied Select Finish
TM
installed within one mile of a salt-
water source (for example, an
ocean or salt lake) or other corrosive
environment require additional and
specic maintenance requirements.
Refer to our full care and maintenance
instructions.
Factory applied Select
Finish
TM
exterior nish
on Wood Products
10 years; 5 years
at 100%, 50%
thereafter
Coverage is for failure of adhesion,
peeling, checking, aking, cracking, or
blistering.
5 years Coverage is for exhibiting excessive chalk,
fade or color change
3
.
Factory Interior Finish on
Wood Products
1 year Coverage is for peeling, checking, or cracking. Should the factory interior nish be
proven defective within this time period, we will at our option, replace or renish
the component or product, or offer a renish credit up to $50 per opening for
windows or $100 per opening for patio doors. This coverage applies to factory-
applied nish coat options only; standard factory-applied primer is not a nish
coat.
Colored Exterior and
Laminated Interior on
Vinyl Products
10 years Coverage is for peeling, blistering, or aking, and excessive color change
3
. This
coverage does not extend to discoloration, polish, surface damage, or alteration
caused by the use of natural or chemical solvents or an environmental factor
causing such damage.
JELD-WEN
®
WiNDoW & patio Door LimitED WarraNty
OUR WARRANTY TO YOU...
Continued on next page
JELD-WEN
®
Products
1
are designed to create lasting value for your home. This warranty is effective for all JELD-WEN window
and patio door Products (except United Collection products) manufactured on or after February 1, 2014 for use in the United
States and Canada. Any previous warranties will continue to apply to products manufactured by JELD-WEN prior to this date. For
additional information, including care and maintenance instructions, installation instructions, and previous warranties, refer to
www.jeld-wen.com or www.jeld-wen.ca.
What this warranty COVERS
Except as set forth in the Special Coverages section below, we warrant that if your JELD-WEN Product exhibits a defect in material
or workmanship within the time periods from the date of manufacture as specied below, we will, at our option, repair, replace or
refund the purchase price of the Product or component part. Skilled labor
2
(where deemed necessary by us) to repair or replace any
component is provided as specied below.
Wood & Clad
Wood
Vinyl Aluminum
(except Summit)
Summit
Aluminum
Basic Product Coverage
Owner-Occupied Single-Family Residence
20 years as long as you
own and occupy
your residence
10 years 1 year
Basic Product Coverage
Commercial (Other than Owner-Occupied Single-Family
Residence)
20 years 10 years 2 years 1 year
Skilled Labor
2
Coverage 2 years 2 years 1 year No coverage
Transferability - this length of coverage applies if you sell
your residence or it becomes occupied by other than the
original owner
10 years 10 years Non-transferable Non-
transferable
Special Coverages (Applies to both Owner-Occupied and Commercial)
The following Special Coverages apply to special product features and options; not all options are available on all products or in all
regions.
Glass Options Coverage Notes
Triple-Glazed Glass Units 20 years Includes the glass panes and the insulating seal.
ImpactGard® Glass Units 10 years
Special Glazings 5 years Includes laminated glass units other than ImpactGard, and glass options not listed
in our product literature, e.g., leaded or decorative glass.
Blinds/Shades Between
the Glass
10 years Includes the seal, external control mechanism, and operation of the shade/blind.
Spontaneous Glass
Breakage
1 year Applies to sealed glass units installed in windows and patio doors. Laminated glass
and special glazings are excluded. Coverage includes replacement glass and skilled
labor
2
necessary to replace the glass for one year. (Spontaneous breakage occurs
when the glass develops a crack without sign of impact.)
Accidental Glass
Breakage
Same as the Basic
Product Coverage
above (Owner-
Occupied or
Commercial)
Applies to vinyl Products ordered with the “RS” glass package. Not covered:
damage attributable to acts of nature (e.g. re, hurricane, etc.), civil disorder,
building settling, structural failures of walls or foundations or improper
installation, construction job-site mishaps, storage, or handling. Special glazings
and ImpactGard glass are not covered by this glass breakage warranty.
Finish Options Coverage Notes
Clad Finish on Wood
Products
Kynar®: 20 years
Polyester: 10 years
Anodized: 5 years
Coverage is for peeling, checking,
cracking, or exhibiting excessive chalk,
fade or color change
3
.
Clad products and products nished
with factory applied Select Finish
TM
installed within one mile of a salt-
water source (for example, an
ocean or salt lake) or other corrosive
environment require additional and
specic maintenance requirements.
Refer to our full care and maintenance
instructions.
Factory applied Select
Finish
TM
exterior nish
on Wood Products
10 years; 5 years
at 100%, 50%
thereafter
Coverage is for failure of adhesion,
peeling, checking, aking, cracking, or
blistering.
5 years Coverage is for exhibiting excessive chalk,
fade or color change
3
.
Factory Interior Finish on
Wood Products
1 year Coverage is for peeling, checking, or cracking. Should the factory interior nish be
proven defective within this time period, we will at our option, replace or renish
the component or product, or offer a renish credit up to $50 per opening for
windows or $100 per opening for patio doors. This coverage applies to factory-
applied nish coat options only; standard factory-applied primer is not a nish
coat.
Colored Exterior and
Laminated Interior on
Vinyl Products
10 years Coverage is for peeling, blistering, or aking, and excessive color change
3
. This
coverage does not extend to discoloration, polish, surface damage, or alteration
caused by the use of natural or chemical solvents or an environmental factor
causing such damage.
JELD-WEN
®
WiNDoW & patio Door LimitED WarraNty
OUR WARRANTY TO YOU...
Continued on next page