Warranty

FOR WARRANTY ASSISTANCE PLEASE CALL 1-866-523-9511
LIMITED LIFETIME WARRANTY
3.15.18
Genius screens are designed to support fresh natural ventilation and to provide protection against
small air born or crawling insects. Unlike 4-sided fixed framed screens, Genius screens retract in
and out of a protective cassette so that you can enjoy an unobstructed view when the screen is
not being used. The exposed surface area of the fabric is flexible. This means that during windy
conditions or inclement weather, the screen should be retracted so that the fabric is hidden away
and completely protected. This screen is not intended to be left open and exposed continually to
wind, sun, rain or other harsh conditions. When the screen is not being actively used to protect
people or when it is windy then it should be retracted.
Before retracting the screen check to see that:
• The edges of the screen fabric are riding completely inside the guide rails. If necessary then use
a soft smooth instrument to push the edges of the fabric inside the guide rails before retracting
the screen. Failure to do this may result in wrinkled or torn fabric, a hard to operate screen or
other damage.
• The fabric is not loose or wrinkled in the opening. Pulling gently on the Pull Bar can help
remove slack in the fabric before retracting.
• With up and down operating screens the bottom Pull Bar should rest level horizontally in the
opening. If one side is raised taller then pull gently down on the Pull Bar to help remove slack
in the fabric before retracting. Failure to do this may result in wrinkled or torn fabric, a hard to
operate screen or other damage.
• Always verify that the screen fabric moves freely up and down in the side guide rails before
retracting the screen. Keep in mind that certain up and down operating screens feature a
special anti-wind bug seal inside the guide rails which is designed to engage with the open
holes in the screen fabric during wind conditions. This helps to prevent the edges of the fabric
from blowing out of these guide rails. If a hard wind has caused this anti-wind bug seal to
engage with the fabric then run a soft smooth instrument up and down inside both sides of the
guide rails in order to release this seal from the fabric before trying to retract the screen. Failure
to do this may result in wrinkled or torn fabric, a hard to operate screen or other damage.