Use and Care Manual
4
Care and Maintenance
Vinyl Windows and Patio Doors
CLEANING GLASS SURFACES
CLEANING VINYL SURFACES
GENERAL CLEANING
Prepare cleaning solution (1 tsp baby shampoo to one gallon of 
water or 1-1/2 cups vinegar to one gallon of water).
1. Rinse surface with clean water from top to bottom.
2. Clean with mild soap and water and sponge or soft brush with 
uniform pressure horizontally, then vertically.
Note! Quickly rinse and dry any run-down. Don’t allow 
cleaning solutions to collect or puddle on vinyl surfaces, 
crevices, etc.
3. Promptly rinse thoroughly with clean water (sponging while 
rinsing may be helpful; do not allow cleaning solution to dry on 
the glass or vinyl surface).
4. Wipe dry with lint-free, dry cloth.
5. If necessary, repeat steps above until clean.
6. Dry window frame and sill with separate cloth.
PAINT REMOVAL
1. Soak dried latex paint drips with warm water and baby 
shampoo solution.
2. Wipe with damp cloth or sponge.
If needed,
3. Scrape gently with plastic putty knife. Repeat soak and scrape.
4. Repeat if necessary.
Note! For oil-based paint drips, consult local paint professional.
LABEL REMOVAL
Slowly peel from one corner. If label tears or sticks, moisten with 
soapy water and gently scrape with plastic putty knife. Stubborn 
labels can be soaked with soapy water and covered overnight with 
plastic wrap. Gently remove with plastic putty knife.
STUBBORN STAIN REMOVAL
For stubborn stains, commercial glass cleaning products may be 
necessary.
•  Apply small amount directly to the stain. Avoid spilling or 
dripping down the glass.
•  Some persistent stains may need higher strength cleaning 
solutions that contain active ingredient chemicals such as 
toluene, xylene, mineral spirits or naphtha. Special care must 
be taken when using these types of cleaners. Avoid getting 
onto vinyl surfaces.
•  For oil and grease, try baking soda and water or washing soda 
and water.
•  Rinse thoroughly with clean water and dry.
MORE INFORMATION ON GLASS CLEANING
•  The Glass Association of North America (GANA): www.
glasswebsite.com
•  Cardinal Glass Industries: www.cardinalcorp.com
Note on Websites! Website content is subject to change and 
should be used for informational purposes only. JELD-WEN is not 
responsible for third-party information.
Some window sashes may be removed (horizontal slider), tilted in (tilt single and double-hung), or opened (casements without egress hinges) 
for easier access to the exterior surface. For specic details on sash removal, please refer to the appropriate product guide for your window at 
www.jeld-wen.com/resources.
Some products are available with optional Neat
®
 glass. Neat glass stays cleaner longer with less maintenance and needs no manual activation. 
Clean Neat
®
 glass using the same recommendations for standard glass. For more information visit www.cardinalcorp.com.
Prepare cleaning solution (1 tsp baby shampoo to one gallon of 
water or 1 1/2 cups vinegar to one gallon of water).
1. Rinse surface with clean water from top to bottom.
2. Clean with mild soap and water and sponge or soft brush with 
uniform pressure horizontally, then vertically.
Note! Quickly rinse and dry any run-down. Don’t allow 
cleaning solutions to collect or puddle on vinyl surfaces, 
crevices, etc.
3. Promptly rinse thoroughly with clean water (sponging while 
rinsing may be helpful; do not allow cleaning solution to dry 
on the glass or vinyl surface).
4. Wipe dry with lint-free, dry cloth.
5. If necessary, repeat steps above until clean.








