Warranty

800.463.0660 • Fax: [phone] • 4319 Marlena St., Bossier City, LA 71111
www.hardwareresources.com
Bossier City, LA • Lawrenceville, GA • Ontario, CA • Elgin, IL • Harrisburg, PA
Jeffrey Alexander, Elements, and Vitus are brands of Hardware Resources
Product Warranty:
Decorative Hardware and Accessories
Hardware Resources believes in quality, integrity, and reliability. We uphold the highest standards of service
and responsibility in the industry.
As such, Hardware Resources warrants all decorative cabinet hardware products against defects in material
and workmanship as long as the original consumer purchaser owns the products. If the finish of any of
these items tarnishes, corrodes, rusts, begins to chip or rub off or have any other defect, Hardware Resources
will send to the original purchaser, a new replacement product of the same or comparable style and
quality at no charge. If a replacement is no longer available, Hardware Resources will refund to the original
purchaser, the current wholesale value of the knob or pull.
This warranty is a warranty of replacement only. Hardware Resources specifically does not warrant removal
of the product nor installation of replacement new product. This warranty does not apply when the item
has been tampered with, misused, improperly installed, altered from the original form, or damaged through
improper cleaning, abuse or accident.
All brushed and machined finishes are created by hand to add texture to the item. We hold a tight range of
acceptance of color variation, however, a slight variance in the texture and tone of these items can occur. We
consider these variances to be minimal and are not considered a defect in the product
In the unlikely event that a defective decorative cabinet hardware item is encountered; please contact
Customer Service at 800.463.0660. Please be able to provide a brief description and photographs of the
defect.
Hardware Resources
4319 Marlena St
Bossier City, LA 71111
Attn: Customer Service
Cleaning:
For best results, use water and a mild soap with a soft cloth. Avoid glass cleaners, general kitchen/bathroom
cleaners and other abrasive cleansers, as those cleaners could damage the finish.
Updated 7/11/2012