User`s guide

19
Shipping
Before returning any product to JDSU, you
must first request a Return Merchandise
Authorization Number by contacting our
Customer Service Dept. at [phone].
1) No shipments will be accepted without this
number, which must be clearly marked on
the shipping label.
2) Ship the equipment with a copy of the sales
receipt, if available.
3) Attach a description of the operational
problem.
4) Include a contact name, phone number and
E-mail address.
5) Pack securely to prevent damage during
shipping.
6) Ship prepaid to: JDSU, 808 Calle Plano,
Camarillo, CA 93012
Support Service
For technical information and support, please
visit www.jdsu.com/hbn.