910 WIRELESS OWNER’S MANUAL
TABLE OF CONTENTS INTRODUCTION ........................................................................................................... 1 WHAT’S IN THE BOX..................................................................................................... 2 PRODUCT OVERVIEW ................................................................................................. 3 Controls on headset .................................................................................................................
Introduction Congratulations on your purchase! This manual includes information on the JBL QUANTUM910 WIRELESS gaming headset. We encourage you to take a few minutes to read this manual, which describes the product and includes step-by-step instructions to help you to set up and get started. Read and understand all the safety instructions before using your product. If you have any questions about this product or its operation, please contact your retailer or customer service, or visit us at www.JBLQuantum.
What’s in the box 01 02 01 JBL QUANTUM910 WIRELESS headset 02 Calibration microphone 03 USB charging cable (USB-A to USB-C) 04 3.5 mm audio cable 05 2.
PRODUCT OVERVIEW Controls on headset 01 02 03 16 04 05 06 15 07 14 08 13 09 12 10 11 01 ANC* / TalkThru** LED • Lights up when the ANC feature is enabled. • Flashes quickly when the TalkThru feature is enabled. • Press briefly to turn ANC on or off. • Hold for 2 seconds to turn TalkThru on or off. 02 button 03 / • dial Balances the chat volume in relation to the game audio volume. 04 Volume +/- dial • Adjusts headset volume.
06 Mic mute / unmute LED • 07 Lights up when the microphone is muted. button • Press to mute or unmute the microphone. • Hold for 5 seconds to turn the RGB light on or off. 08 Charging LED • Indicates the charging and battery status. 09 3.5 mm audio jack 10 USB-C port 11 Voice focus boom microphone • 12 Flip up to mute, or flip down to unmute the microphone. button • Press to switch between off (default), spatial sound, and spatial sound + head tracking.
Controls on 2.4GHz USB wireless dongle 02 01 01 CONNECT button • Hold for 5 seconds to enter 2.4GHz wireless pairing mode. 02 LED • Indicates the status of 2.4GHz wireless connection. Controls on 3.5 mm audio cable 01 02 01 Volume dial • 02 Adjusts headset volume in 3.5 mm audio connection. slider • Slide to mute or unmute the microphone in 3.5 mm audio connection.
Getting started Charging your headset 3.5hr Before use, fully charge your headset through the supplied USB-A to USB-C charging cable. TIPS: • It takes approximately 3.5 hours to fully charge the headset. • You can also charge your headset through a USB-C to USB-C charging cable (not supplied).
Wearing your headset 1. Put the side marked L onto your left ear and the side marked R onto your right ear. 2. Adjust the earpads and headband for a comfortable fit. 3. Adjust the microphone as necessary.
Power on • Slide the power switch upwards to power on the headset. The status LED glows solid white upon powering on. • Slide downwards to power off. First-time setup (for PC only) Download from jblquantum.com/engine to gain full access to features on your JBL Quantum headset - from headset calibration to adjusting 3D audio to suit your hearing, from creating customized RGB lighting effects to determining how the boom microphone side-tone works.
1. Connect the headset to your PC via 2.4GHz USB wireless connection (See “With 2.4GHz wireless connection”). 2. Go to “Sound Settings” -> “Sound Control Panel”. 3. Under “Playback” highlight “JBL QUANTUM910 WIRELESS GAME” and select “Set Default” -> “Default Device”. 4. Highlight “JBL QUANTUM910 WIRELESS CHAT“ and select “Set Default” -> “Default Communication Device”. 5. Under “Recording” highlight “JBL QUANTUM910 WIRELESS CHAT” and select “Set Default” -> “Default Device”. 6.
Using your headset With 3.5 mm audio connection 1. Connect the black connector to your headset. 2. Connect the orange connector to the 3.5 mm headphone jack on your PC, Mac, mobile or gaming console device. Basic operation Controls Operation Volume dial on 3.5 mm audio cable Adjust master volume. slider on 3.5 mm audio cable Slide to mute or unmute the microphone. NOTE: • The mic mute / unmute LED, button, / dial and RGB Lighting Zones on the headset do not work in 3.5 mm audio connection.
With 2.4GHz wireless connection 2.4G 1. Plug the 2.4GHz USB wireless dongle into a USB-C port on your PC, Mac, laptop, PS5 console, or Nintendo Switch™ controller. • With the supplied USB-C to USB-A converter, you can connect the dongle to a USB-A port on your PC, Mac, desktop, PS4/PS5 console, or Nintendo Switch™ console. 2. Power on the headset. It will pair and connect with the dongle automatically. Basic operation Controls Operation Volume dial Adjust master volume.
Controls Operation Rotate towards button button to increase chat volume. Press to mute or unmute the microphone. Hold for 5 seconds to turn on or off the RGB light. Press briefly to turn ANC on or off. Hold for 2 seconds to turn TalkThru on or off. To pair manually >5S 1. On the headset, slide the power switch upwards to power on and enter 2.4GHz pairing mode.
2. On the 2.4GHz USB wireless dongle, hold CONNECT for 5 seconds until the LED flashes white quickly. Both LEDs on the headset and dongle turn solid white after successful connection. TIPS: • The headset turns off automatically after 10 minutes of inactivity. • The LED on the dongle enters connecting mode (flashing slowly) after disconnection from the headset. • Compatibility with all USB ports is not guaranteed.
2. Enable Bluetooth on your mobile phone and choose “JBL Quantum910” from “Devices”. The status LED flashes slowly (connecting), and then turns solid blue (connected). NOTE: • Next time when you power on the headset, push the reconnect the headset to your mobile phone. / slider upwards to Control calls ×1 ×1 ×2 When there is an incoming call: • Press once to answer. • Press twice to reject. During a call: • Press once to hang up.
Product Specifications • Model: QUANTUM910WIRELESS • Driver size: 50 mm Dynamic drivers • Frequency response (Passive): 20 Hz - 40 kHz • Frequency response (Active): 20 Hz - 20 kHz • Microphone frequency response: 100 Hz - 8 kHz • Max input power: 30 mW • Sensitivity: 111 dB SPL / 1 mW • Maximum SPL: 93 dB • Microphone sensitivity: -38 dBV / Pa @1 kHz • Impedance: 32 ohm • 2.4GHz Wireless transmitter power: <13 dBm • 2.4GHz Wireless modulation: GFSK, π/4 DQPSK • 2.
• Talk time with only BT on and ANC+RGB lighting off: 47 hrs • Microphone pickup pattern: Unidirectional • Weight: 420 g NOTE: • Technical specifications are subject to change without prior notice.
Troubleshooting If you have problems using this product, check the following points before you request service. No power • The headset turns off automatically after 10 minutes of inactivity. Power on the headset again. • Recharge the headset (see “Charging your headset”). 2.4GHz pairing failed between headset and 2.4GHz USB wireless dongle • Move the headset closer to the dongle. If the issue remains, pair the headset with the dongle again manually (see “To pair manually”).
• You may experience obvious sound quality degradation when using the headset near a USB 3.0 enabled device. This is not a malfunction. Use an extension USB dock instead to keep the dongle as far from the USB 3.0 port as possible. In 2.4GHz wireless connection: • Make sure the headset and 2.4GHz wireless dongle are paired and connected successfully. • The USB ports on some gaming console devices may be incompatible with JBL QUANTUM910 WIRELESS. This is not a malfunction. In 3.
License The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by HARMAN International Industries, Incorporated is under license. Other trademarks and trade names are those of their respective owners.
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