Instructions / Assembly

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• Make sure the remote control is paired with the foundation
• Check that the power cord is plugged into a working and grounded
electrical outlet. Unplug the power cord from the outlet. After 30
seconds, plug it back in. Press any button on the remote control
and hold until light on the wireless remote illuminates.
• Make sure the wireless remote is paired with the
foundation .
• Check that the power cord is plugged into a working and grounded
electrical outlet. Unplug the power cord from the outlet. After 30
seconds, plug it back in. Press any button on the wireless remote
and hold until light on the wireless remote illuminates.
• Check that the surge protection device or electrical outlet is not
defective. Test the outlet by plugging in another working appliance.
• Your
foundation may be obstructed preventing smooth operation.
Remove obstructions from around and under the bed.
• Check that the head section is not too close to the wall.
• If a headboard is installed, check that it is not too close to the
edge of the mattress. Make sure there is enough distance between
the headboard bracket and the mattress.
• Check the batteries in the wireless remote. Replace with new
batteries, if necessary.
• Make sure that you are following the duty cycle of the motors.
Do not operate for more than two minutes over a 20-minute period
or approximately 10% duty cycle.
• Press the lift buttons firmly and accurately.
• Wireless remote control may be experiencing common radio
frequency interference from other radio transmitting devices. Wait
several seconds and then try pressing the lift buttons again.
• This is normal. The lift motors click when they are engaged. No
action is required.
• Power off and wait 1 minute and then power on and pairing again.
• Open the battery box and toggle the switch to "A" or "B" position, then
press "Memory 1", next press and hold "Flat" until hearing a beep sound
of each buzzer on the control box.
The adjustable foundation does not
respond when the remote is used.
Remote control led illuminates and
appears to be normal.
No features or function of the
foundation activates.
Head or foot lifts elevate
foundation
but does not return to flat position.
Head or foot lift function has minor
interference during operation.
A clicking noise is heard under the
foundation when raising or lowering
the sections.
Excessive massage motor noise.
Two foundations can't synchronoze.
• If the foundation is located on hard surface flooring, place carpet pieces
or rubber pieces (not included) under each leg.
• Using the wireless remote control, elevate the head, foot or neck
section a short distance to realign the lift/lower mechanisms with the
foundation support platform.
• Verify that your
foundation is not positioned against a wall, nightstand,
or other object that may cause the vibration or noise.
• If the
foundation is installed over a foundation frame, verify that the
massage motors are not causing the
foundation frame (or foundation
frame components) to vibrate.
• Verify that the headboard attachment hardware is properly tightened
(if used).
Troubleshooting
In the event the adjustable foundation fails to operate, investigate the symptoms and possible solutions below.