USER GUIDE

Troubleshooting

499

VBS3Fires v3.6.3 User Guide

28 Troubleshooting

28.1 Running and connecting VBS3Fires

28.1.1.1 I cannot get VBS3Fires to launch

1. Ensure that you have Java installed on your machine (JRE 1.6 or later is required). A version

of java is provided with the VBS3Fires installation.

2. Ensure you have installed VBS3Fires

3. If nothing happens when you run VBS3Fires, ensure that your system is configured to run

JAR files with the –jar flag. See

http://java.sun.com/docs/books/tutorial/deployment/jar/run.html

28.1.1.2 I get an error dialog telling me that VBS3Fires is already running when I

start

1. VBS3Fires will check that there is not another version of VBS3Fires running which is using the

same ports that it requires for operation. If there is another version running, it will display

an error message and will not start a second version on the same computer. Close the first

version down.

2. Use Windows Task Manager to close all java processes and then run VBS3Fires again.

28.1.1.3 VBS3Fires will not connect to VBS3

1. VBS3Fires will only connect to VBS3 when you reach the mission briefing screen of a

scenario. This will occur after you have hit the ‘Connect’ button in the network lobby of

VBS3.

2. Check the Fires for VBSROOT/FiresIPAddress.dat file in the root directory of your VBS3

installation. Ensure that the contents of this file define an IP address of the machine that is

running VBS3Fires. If that file is not present, then ensure you are running VBS3Fires on the

same machine as VBS3 is running on.

3. Ensure that no firewall is preventing socket communications between VBS3 and VBS3Fires.

4. Use the netstat –a command from the Windows Command Prompt to check if any other

programs are causing a conflict with the sockets that VBS3Fires is using. If a conflict has

occurred (consult the list of port numbers used at the beginning of this document), then you