Full Product Manual
The range and its components should be cleaned after each use to avoid buildup 
of food residue and possible staining or discoloring.  Only clean the parts listed in 
the following instructions. 
WARNING: To avoid the risk of burns or electrical shock, ensure that all burner 
controls are in the OFF position and that all components are completely cool 
before cleaning. 
IMPORTANT: Remove any soiling immediately, including acidic and sugary spills. 
Spilled food may discolor the burners or other components. 
GRIDDLE 
•  When you are finished cooking and the Griddle is still warm, scrape off all the 
food residue and cooked bits from your Griddle using a non-scratch tool. 
• Always allow your Griddle to cool before handling and washing. 
• The enamel surface develops a natural patina that will provide a non-stick 
surface with use. To maintain the patina, when cool, use a paper towel to remove 
excess grease and oil and wash or wipe with water. Dry thoroughly.  
• For a thorough clean, soak the Griddle in hot water. Then wash with water and a 
mild  dish  soap.  Hand  washing  is  recommended  to  maintain  the  enamel  finish. 
Never place a hot Griddle in cold water to prevent thermal shock. 
• For stubborn stains, use a paste of baking soda and water and apply with a soft 
brush. Wash with water and mild dish soap. 
• Avoid using harsh abrasives, oven cleaners, or scouring pads to maintain the 
enamel finish on the Griddle. Nylon or soft abrasive pads/brushes may be used. 
•  Immediately dry thoroughly. Avoid leaving to air-dry as this can promote rust 
should there be any chipped or scratched areas. 
BURNER GRATES 
•  Clean with a sponge and mild solution of liquid dish soap and warm water. If 
necessary, use a soft kitchen brush with a paste of baking soda and water. 
• Dry thoroughly. 
• NOT dishwasher safe. 
•  Note: the grates have rubber pads on the feet to protect the appliance from 
scratches. Take caution while cleaning to protect the rubber pads. Should they 
come off, they can be reapplied using a heat-resistant adhesive.
TROUBLESHOOTING 
Should you encounter any issues with your range, refer to the following table for 
possible troubleshooting solutions. 
ISSUE 
Nothing works 
Burners do not light or 
do not burn evenly 
Burner flames very 
large and yellow 
Sparking but no flame 
ignition 
Igniters spark 
continuously after 
flame ignition 
POSSIBLE CAUSE 
Oven is not connected to 
the electrical power. 
Power supply is not 
energized. 
Plug on range is not 
completely inserted in the 
electrical outlet. 
Burner ports/holes on the 
side of the burner may be 
clogged. 
Burner ports/holes are 
clogged. 
Burner heads or burner 
caps are not positioned 
properly. 
Cooktop is being operated 
with the wrong type of gas. 
Regulator is not installed, 
is faulty, or is set for the 
wrong type of gas. 
Gas shut-off valve is in the 
‘OFF’ position. 
Power supply polarity is 
reversed. 
Igniters are wet or dirty. 
SOLUTION 
Have oven connected to a 
properly sized electrical 
power supply by a qualified 
electrician. 
Have an electrician check the 
power supply, including the 
house circuit breaker, wiring 
and fuses. 
Make sure the unit is properly 
connected to the power 
supply. 
Remove the burner heads 
and clean them. Check the 
igniter area for burned-on 
food or grease. 
Clean burner head ports with 
straightened paper clip, 
needle, or wire. 
Remove and carefully 
re-install burner head and 
caps. 
Ensure that the type of 
cooktop matches the natural 
gas supply. 
Check installation, replace 
regulator, or set regulator for 
proper gas. 
Turn shut-off valve to the 
‘ON’ position. 
Have polarity corrected. 
Dry or clean igniters. Use a 
hair dryer, if desired. 
Burner flame goes out 
at low setting 
Oven will not heat 
Foods over-cooked or 
under-cooked 
One of the oven lights 
does not come on, but 
oven works 
‘Cracking’ or ‘Popping’ 
sound 
Low gas supply pressure. 
Air intake holes around 
burners are obstructed. 
No Power Supply (Oven 
light and Igniters do not 
come on either). 
Incorrect cooking time or 
temperature. 
The light bulb is loose. 
The light bulb has blown. 
This is the sound of metal 
heating and cooling. 
Contact gas company. 
Remove obstruction. 
Check that the circuit breaker 
hasn’t tripped and there is no 
power outage in your area. 
Adjust time, temperature, or 
rack position. 
See ‘Cleaning’ instructions to 
check bulb is securely in 
socket. If not replace. 
This is normal. 
BURNER CAPS AND BURNER HEADS 
• It is important to keep Burner Caps and Burner Heads (in particular the ports) clean 
of any food soils as this can clog or limit the gas flow. 
• Soak parts in a solution of mild liquid dish soap and warm water for 20-30 minutes, 
then clean with a non-abrasive sponge. 
• Do not use stainless steel cleaner, as these parts are not stainless steel. 
• If necessary, use a soft kitchen brush or toothbrush to clean stains and ports of the 
Burner Head. 
• Dry thoroughly before reassembly. Any wet ports will prevent the flame from 
igniting. 
• NOT dishwasher safe. 
Note: The surfaces of the burner parts and grates become slightly duller over time. 
This is normal and does not indicate any impairment of the material. 
PORCELAIN COOKTOP  
• Remove the Burner Grates (and the Burner Caps and Burner Heads if required). Use 
a damp clean sponge, soft cloth, or nylon pad to wipe over the cooktop surface. 
• Soak baked or hardened spills with a small amount of water. 
• Do  not  use  harsh  or  abrasive  cleaning  agents,  rust  removers,  waxes,  polishes, 
commercial cooktop cleaners, steel wool, metal scrapers, or sharp objects to clean 
the cooktop. 
• Always dry the surface completely with a lint-free kitchen towel to prevent 
limescale deposits. 
• Never use a steam cleaner to clean this cooktop. Pressurized steam could cause 
permanent damage to the surface and to components. 
• Keep the igniter in the burner base dry. If it gets wet, it will not spark. 
PORCELAIN OVEN INTERIOR 
Porcelain is made from natural materials and, therefore, can chip or develop fine lines 
and  cracks  due  to  the  expansion  and  contraction  that  occurs  as  the  oven 
temperature fluctuates. This can result in cosmetic imperfections, such as a cloudy, 
dull, or scratched appearance. 
• For best results, wipe up spills and splatters (especially sugary, acidic, and 
tomato-based  sauces)  as  soon  as  the  range  has  cooled  to  avoid  staining  of  the 
surface. If spills are allowed to cook on the surface, they may permanently stain. 
Never wipe up a hot porcelain surface with a damp sponge. It may cause chipping or 
hair line cracks. 
• Do not use harsh or abrasive cleaning agents, rust removers, waxes, polishes, 
steel wool, metal scrapers, or sharp objects to clean the oven interior. 
• Wash the entire oven cavity with mild liquid dish soap and warm water. 
• Blemishes that remain should not affect the function of the porcelain. 
• Note: For easier cleaning, the bottom oven panel is removable by simply lifting up 
when cool.
IMPORTANT:  Do  not  clean  the  oven  gasket.  The  fiberglass  material  cannot 
withstand abrasion and rubbing and moving the gasket may compromise the door 
seal. 
OVEN DOOR 
• Clean with a solution of mild liquid dish soap and warm water and a damp 
sponge. Rinse well. 
• Do not allow excess water to run into any holes or slots in the door, including 
around the glass frame. Any soap left on the liner causes additional stains when 
the oven is heated. 
• Do not use oven cleaners, cleansing powders of harsh abrasives on the external 
side of the door. 
• You may use a glass cleaner to clean the glass on the oven door to remove 
fingerprints or smears. Dry completely with a soft, lint-free cloth.  
OVEN RACKS AND RACK GUIDES 
• Remove the Oven Racks from the oven by sliding out. The Oven Rack Guides can 
be unscrewed for thorough cleaning. 
• Clean with a solution of detergent and hot water. To clean heavy soil, use a scouring 
pad such as steel wool with plenty of water and a mild abrasive such as a paste of 
baking soda and water or oven dedicated cleaning products. 
• Dishwasher Safe. 
CONTROL PANEL, BURNER KNOBS, DOOR HANDLE
• Clean with a solution of mild liquid dish soap and warm water and a damp cloth. 
Wipe in the direction of the grain. 
• Do not use abrasive cleaners or scrubbers; they will permanently damage the finish 
and printed surfaces. 
• Do not use any cleaning product containing chlorine bleach. 
• Dry the components with a soft, lint-free cloth. 
TOP VENT 
• The stainless-steel top vent can be removed by unscrewing. 
• Use a non-abrasive stainless-steel cleaner to spray on any grease build up on the 
underside of the vent. Leave to penetrate. 
• Wash with hot water and a mild dish soap.
• Thoroughly dry before reattaching. 
STAINLESS-STEEL BODY 
• Use a non-abrasive stainless-steel cleaner and apply with a soft lint-free cloth. 
• To bring out the natural luster, lightly wipe the surface with a water-dampened 
microfiber cloth followed by a dry polishing chamois. Always follow the grain of the 
stainless steel. 
REPLACING AN OVEN LIGHT 
• Turn off the power at the main power supply. 
• To prevent electrical shock or personal injury, make sure the oven and light bulb are 
cool and power to the oven has been turned off before replacing the light bulb. 
• Remove the lens cover from the housing by pulling straight out then replace with a 
25W appliance bulb. 
• Make sure the lens cover is in place prior to using the oven again. 
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