Use and Care Manual

STAINS & SPILLS
Blot the spill with a paper towel or soft absorbent cloth immediately. Do not “wipe” the area as it will
spread the spill. Flush the area with plain water and very mild soap and rinse the area several times.
Then dry the area thoroughly with a soft cloth. Repeat these steps, if needed. If the stain is still
apparent, please follow the stain removal tips below.
Identifying the type of stain on the stone surface is essential, as it will assist with removal.
Oil-based stains will darken the stone and need to be dissolved to achieve successful removal. Use a
nitrocellulose lacquer thinner (available at most home improvement and hardware stores) to treat this
type of stain. Nitrocellulose lacquer thinner (NCL) may also be used on stains caused by ink and magic
markers.
Paint related stains can generally be removed by scrapping the surface (carefully) with a razor blade, or
with the use of NCL.
Metal related stains (iron, rust, copper, bronze) are difficult to remove and generally require the use of a
poultice to draw out the discoloration. Deep seated rust stains are extremely difficult to remove and
may cause a permanent stain. When in doubt, consult a professional.
Water spots and rings can generally be removed by lightly buffing the areas with dry steel wool (very
fine texture).
Etch marks may be treated with marble polishing power and using a damp cloth to buff the area.
Do’s and Don’ts
DO: Clean surfaces with very mild detergents or specialized stone soaps.
DO: Double check cleanser contents before using. Remember, no acid-based products.
DO: Thoroughly rinse and dry the surface after washing.
DO: Blot up spills immediately.
DO: Promptly blot up common use items, e.g. toothpaste, shampoo, hair dyes, polish remover.
DO: Re-seal your stone surface once per year.
DO: Use coasters and protective pads to prevent water rings and scratches.
DO: Consult a professional regarding any large projects or major stains or scratches.
DON’T: Use vinegar, lemon juice or other bathroom cleaners containing acid.
DON’T: Use bathroom cleaners with abrasive or “gritty” contents
DON’T: Use cleaning pads with abrasive surface
DON’T: Stand on the countertop to change overhead lights or clean the top of the mirror…