Use and Care Manual

KKR AFTER SALES SERVICE
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NATURAL STONE CARE
Granite & Marble Identification & Care
Granite is a resilient natural surface, popular for countertops and flooring and occurs in many different
colors. Granite can best be identified by its crystal like or salt and peppered appearance.
Caution: Some cleaners which contain acid can be harmful to granite and most cleaning products will
leave a residue, causing a dull film and leave oils trapped in the pores of the granite which emit orders,
as the oils become rancid.
The proper care for Granite is to use a high-quality cleaner which is not only safe for the granite, but will
travel into the pores, lifting out oils trapped inside, without leaving a residue. Cleaning is the most
important step with granite followed by applying a sealer.
Sealing Granite is applying a safe clear durable substance to fill in its pores, which helps to keep out
liquids which may cause stains.
The only polishing of granite should be done by a professional as this is serious work. A gloss
conditioner may be applied to help bring out the inner beauty of granite but be aware that some granite
does not change it appearance with gloss conditioners.
Marble is a beautiful natural surface with character which ranges from subtle to bold. It is best
identified by its veins and swirls. Marble typically has more flowing look to it. Almost as though you can
see the layers of sediment building up over the years.
Travertine is a type of marble with very large open pockets. This is great for providing a rustic look.
Most Travertine has had its pockets filled, which can be detected by l9ooking for many solid uniform
colored spots that look different than the rest of the stone.
Caution: Marble is largely made of calcium carbonate like that in an anti-acid. Acid will eat the calcium
out of the marble causing a damaged spot called an “etch”. Items which contain acid include coffee,
sodas, wine, vinegar, room fresheners, perfumes, glass cleaners and many cleaning products.
An etch can look like a dull spot, or the surface may have slight uniform etch to it, where the entire
surface has a dull or worn look.
The proper care of marble is using a high-quality cleaner to keep it free from oils and debris that cause it
to look dull, have an odor and may even stain it. Keeping acids away from marble is essential for
maintaining an excellent appearance. Sealing marble is highly recommended; however, it will not
protect the marble from acids, but it will help protect it from stains.