Operation Instruction

4. Safety Instructions
Before using the Cloud View AI, please read these instructions carefully, and use it after fully understanding
the product and operation details, so as to avoid unnecessary losses. The company is not responsible for
equipment damage and personal and property safety losses caused by illegal operation.
 Power Voltage
Cloud View AI need a stable input power, output power is 30W.
Power range: 12-36V DC.
Maximum electron flow: 5A.
 Environment Demand
Temperature: -20℃ - 65℃
Ventilated Demand: must good ventilation

Earthing Demand
The power supply of the power adapter must be well grounded.

Static Electricity Prevention
The anti-static safety protection measures include but are not limited to the following points:
◈ The Cloud View AI should be placed in the anti-static bag during transportation and storage.
◈ Before the body contacts the Cloud View AI, should release the static electricity attached to the body,
or wear discharge grounding Wristband.
◈ Operate Cloud View AI in electrostatic discharge safe areas.
◈ Avoid moving Cloud View AI in carpeted areas
 Operation and Maintenance
The operation and maintenance personnel should be trained first, and then they can participate in the
operation and maintenance of the product after passing the training.
5. Possible Faults and Solutions
Possible faults in modification and operation and solutions
Symptom
Reason Analysis
Solutions
Power Light not
Bright
1.Bad connection or disconnection
2.Equipment damaged
1.Check lines, and reconnect
2.Connect for repairing
Couldn’t connect
the web page
1.net problem
2.Cloud View AI or PC IP address
problem
3.Incorrect net configuration
4.Equipment abnormal operation
1.Check Net light bright or not, Ping IP
or other methods, to check whether is
net problem
2.Restart the equipment
False alarm
1.Low confidence ratio
2.Abnormal camera data
1.Report by background manage page
“False Alarm” and “Report Faults”
2.Increase confidence ratio
3.Preview page, check whether the video
is normal, then change camera
parameter, restore data to normal
6. Quality Commitment