Warranty Guide

One Year Warranty on Jacuzzi
®
Branded
Accessories
WARRANTY COVERAGE
Jacuzzi Luxury Bath (“Company”) offers a one year warranty to the original purchaser (“user”) of a Jacuzzi
®
branded
accessory for personal or single family residential use, subject to the following terms, conditions and limitations. The
Company will repair or replace, at its sole option, the accessory or its component parts in accordance with the terms,
conditions and limitations set forth in this limited warranty. Units in commercial use are excluded from any warranty
coverage whatsoever. PLEASE READ THIS ENTIRE LIMITED WARRANTY, AS EXCLUSIONS AND CONDITIONS
APPLY. All portions of the accessory are warranted against defects in material and workmanship for one year from date
of purchase. This warranty does not apply to any display models or to any options or accessories not specifically mentioned
herein. Warranty coverage begins on the date the unit was originally purchased by the user. The warranties provided by
Company do not cover labor, and are parts only warranties.
The components referenced above and coverage of this warranty are for defects in material or workmanship, and not
damage caused by installation, neglect, misuse, abuse, hard water conditions, optional equipment, the unit’s prior usage
as an operational display, defects that should have been discovered before installation, or failure to follow the instructions
and warnings set forth in the owner’s manual, including but not limited to cleaning of the accessory and its component parts,
such as using chemicals, abrasives, acids, solvents, etc. Inspecting the unit prior to installation is the responsibility of the
user, as well as the installer or building contractor who acts on behalf of the user. In the event of a problem, the unit must
not be installed. The Company is not responsible for failures or damage that could have been discovered, repaired, or
avoided by proper inspection and testing prior to installation. Damage occurring in transit is the responsibility of the carrier.
Damage occurring to the unit during installation is the responsibility of the installer, building contractor and/or user, and
damage occurring thereafter is the responsibility of the user. Any replacement parts shall be covered only by the original
equipment manufacturer warranty, if any. The distributor, dealer and user are responsible for knowing local code
requirements and notifying the installing contractor of these requirements at the time of purchase. The Company is not
responsible for costs to modify any product to obtain any code approval, such as city, county, or state building codes in
U.S.A. or federal, municipal, provincial or other codes in Canada and Mexico. To make a claim, user must first contact
Company and thereafter return any part claimed to be defective within the warranty period to Company, freight prepaid.
Proof of purchase (original sales receipt) from the original purchaser must accompany all warranty claims. Defects or
damage caused by the use of other than genuine Company parts is not covered by this warranty.
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED
ALTOGETHER OR TO THE FULLEST EXTENT ALLOWED BY LAW. This warranty takes the place of all other warranties,
express or implied, in fact or at law, including implied warranties of merchantability and fitness for a particular purpose.
Company reserves the right to use replacement parts that may be different from the part(s) that accompanied the original
accessory, including but not limited to different in appearance, configuration, performance and/or structure. No agent,
dealer, distributor, service company or other party is authorized to change, modify or extend the terms of this limited warranty
in any manner whatsoever. In addition, THE COMPANY WILL NOT BE RESPONSIBLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES or losses arising from any cause including but not limited to its own negligence. This
exclusion applies even if Company was advised in advance of the possibility of such damages. This limited warranty does not
include labor, transportation, or other costs incurred in the removal and/or reinstallation of the original unit and/or installation
of a replacement unit; any costs relating to obtaining access for repair; or loss of use damage, including loss of sales, profit
or business advantage of any kind under any circumstances. Accessories are excluded from any warranty coverage if any
addition, deletion, or modification of any kind whatsoever has been made to the unit (or to any component). Warranty
coverage is provided in the United States of America, Canada and Mexico only. The liability of Company under this limited
warranty, if any, shall not exceed the original amount paid for the product claimed to be defective. Dated proof of purchase
of accessory is required for a warranty claim. These disclaimers shall be equally applicable to any service provided by
Company and its designated representatives.
The Company will provide the warranty service described above when the following conditions have been met: the failure
is of the nature or type covered by the warranty; the user has informed an Authorized Jacuzzi Luxury Bath Service Agent
or Warranty Service Department Representative of the nature of the problem during the warranty period; conclusive
evidence (e.g., dated proof of purchase) is provided to the foregoing by the user proving that the failure occurred or was
discovered within the warranty period; and, an authorized independent service person or Company representative has
been permitted to inspect the unit during regular business hours within a reasonable time after the problem was reported
by the user. In order to obtain warranty service, contact Jacuzzi Luxury Bath at: www.jacuzzi.com or Warranty Service
Department, 14525 Monte Vista Avenue, Chino, California 91710, [phone].
All replacement parts, equipment, and repairs shall assume the remaining warranty period of the part(s) replaced. The
Company’s warranty obligation shall be discharged upon tender of replacement or repair. The customer’s refusal to
accept the tender terminates the Company’s warranty obligation.