User Guide

General Whirlpool Bath Trouble Shooting Guide
PROBABLE CAUSES PROBLEM REMEDY
Pump/Motor does not start.
Pump/Motor operates but no jets are
functioning.
Pump/Motor operates but air is not
injected into water.
Pump/motor does not shutoff.
Water leakage from pump unions.
Pump/motor shuts off by itself or with
wall timer, before set time elapses.
No power to pump/motor.
Pump/motor not plugged in.
Magic Touch switch - air tube not
connected to switch or to air switch
on pump/motor.
Pump/motor faulty.
Suction cover may be clogged.
Air valves closed.
Magic Touch switch - air tube not
connected to switch or to air switch
on pump/motor.
If a wall timer is used, the timer is
defective
Unions may be cracked, overtight-
ened, O-ring may be pinched or
improperly seated, under tightened.
Motor thermal protection has deacti-
vated pump/motor due to overheat-
ing. (Supply voltage low.)
GFCI tripped.
Inadequate supply wiring.
Reset GFCI.
Insert plug fully into outlet.
Reconnect tube to Magic Touch
switch or to air switch pump/motor.
Replace pump/motor assembly.
With motor turned off, remove safety
cover and remove any debris.
Replace suction cover before
operating.
Open air control valves.
Reconnect tube to Magic Touch
switch or to air switch pump/motor.
Replace timer.
Untighten unions check and reseat O-
ring. If O-ring has been pinched out
of shape, replace. When tightening
union nuts, hand tighten only.
Let motor cool; thermal protection will
reset. Check for proper ventilation.
(Check supply voltage.)
Reset GFCI. If it continues to trip do
not use this unit. Disconnect the unit
and have the problem corrected by a
licensed electrician before using.
Consult a licensed electrician to
correct wiring to unit.
Note: If unit is within the warranty period, contact Service Support at [phone] with bath's serial number before work is started
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