Jabra PRO™ 920 User Manual www.jabra.
.1 PACKAGE CONTENTS ..........................................................................................................................5 2.2 HEADSET OVERVIEW ...........................................................................................................................6 2.3 HEADSET ATTACHMENTS ................................................................................................................7 2.4 BASE OVERVIEW ..........................................................
ADVANCED JABRA PRO 920 FEATURES ..................................... 19 7.1 SAFETONE™ AUDIO PROTECTION ..........................................................................................19 7.2 WIRELESS RANGE................................................................................................................................19 7.3 POWER MANAGEMENT ..................................................................................................................19 7.
Congratulations on purchasing your new Jabra PRO 920. We are sure you will enjoy its wide range of features, and find the headset comfortable to wear and easy to use. Jabra PRO 920 headset features • Exceptional sound quality. • Volume and mute controls. • Intuitive headset multi-function button for easy call handling. • LED and audio indicators. • Advanced hearing protection with SafeTone™. • Noise-cancelling microphone. • Auto sleep mode for energy conservation.
2. PRODUCT OVERVIEW PACKAGE CONTENTS ENGLISH 2.
HEADSET OVERVIEW ENGLISH 2.
HEADSET ATTACHMENTS ENGLISH 2.3 The Jabra PRO 920 headset can be worn in three different wearing-styles: headband, ear hook or neckband. The headband and earhook attachments (earhook not supplied in all regions) are included with the Jabra PRO 920. The neckband attachment can be purchased separately. All wearing-styles are interchangeable and can be worn on either the left or right ear.
BASE OVERVIEW Headset cradle Headset recharge contact ENGLISH 2.
2.5 OPTIONAL ACCESSORIES ENGLISH The following Jabra PRO accessories are available separately.
3.1 FOLDABLE BASE STAND The Jabra PRO 920 base stand can be folded into three positions: open, closed and standing position, as illustrated. ENGLISH 3.
OPTION 1 OPTION 3 Desk Phone with GN1000 The GN1000 remote handset lifter manually lifts the desk phone handset to make or answer a call. For mounting instructions refer to documentation supplied with the GN1000. 1. On the desk phone, unplug the handset cable from the phone body. 2. Connect the handset cable on to the port marked the base. 3. Plug the supplied telephone cable into the port marked on the base. 4. Connect the telephone cable into the handset port on the desk phone. 5.
CONNECT POWER SUPPLY TO BASE 3.4 ENGLISH 3.3 1. Plug the power adapter into the port marked on the base. 2. Connect the power adapter to the mains power socket. DOCK THE HEADSET Dock the headset with the base Dock the headset, as illustrated. When the primary headset is docked correctly the headset LED will be white for 5 seconds, and the headset battery will begin charging, if needed.
4.1 SET A CLEAR DIAL TONE ENGLISH 4. CONFIGURING THE DESK PHONE AUDIO Due to the large range of desk phone brands/models available, a clear dial tone must be set before first-time use of the Jabra PRO 920. Setting the clear dial tone will enable the Jabra PRO 920 to function correctly with your specific desk phone. Additionally it is also important to set the microphone volume for optimal sound quality. 1. Put on the headset. 2. Press the headset button on the desk phone, or lift the desk phone handset.
5.1 HEADSET MULTIFUNCTION BUTTON The multi-function button is located on the headset, and can answer calls, end calls, switch between held calls, and more, using a combination of taps, double-taps or presses. ENGLISH 5. JABRA PRO 920 FEATURES Multi-function button Function Tap Press (hold 1-3 seconds) 9 9 Answer incoming call End current call 9 Reject incoming call 9 Put current call on hold, and accept incoming call 9 Power on 9 (5 secs) Power off 5.
5.4 HEADSET LED INDICATOR ENGLISH The LED indicator indicates call status. Led indicator Headset state LED sample (click to view) Headset state Connected Headset docked in base Not connected Headset docked in charger Active call Headset docked in unknown base Incoming call Settings copying Power on Settings copied Power off Settings cannot be copied Pairing Firmware updating 5.
Audio Sample (click to listen) Voice prompt Setup Peakstop and intellitone Audio protection Peakstop Wireless range Normal Auto sleep mode Low Remote call control Very low Goodbye On Factory default Off Audio sample (click to listen) ENGLISH Voice prompt GN1000/RHL/none Jabra IQ DHSG MSH Auto-detect 1 5.6 BASE VISUAL INDICATORS The Jabra PRO 920 base has three LEDs to indicate battery, call status and events.
6.1 MAKING CALLS, ANSWERING CALLS AND ENDING CALLS Phone with electronic hookswitch, or handset lifter Phone without electronic hookswitch, or handset lifter Make call 1. Lift headset from docking cradle, or tap the multi-function button. 2. Dial number using desk phone. 1. Lift headset from docking cradle, or tap the multi-function button. 2. Lift desk phone handset and set aside . 3. Dial number using desk phone. Answer call Lift headset from docking cradle, or tap the multi-function button. 1.
7.1 SAFETONE™ AUDIO PROTECTION SafeTone™ provides effective hearing protection against potential risks, such as acoustic shock and noise exposure. SafeTone™ consists of two components, PeakStop™ and IntelliTone™ and can be set using the Jabra PRO 920 base (see Section 7.5). PeakStop™ acoustic shock protection PeakStop™ automatically suppresses sounds over 118dB(A), protecting hearing from acoustic shock. ENGLISH 7.
HOW TO CHANGE THE ADVANCED SETTINGS 1 Start setup mode • Put on the headset. • Simultaneously press and hold both headset volume buttons until the voice prompt says “Setup” and then release the buttons. ENGLISH 7.5 Four advanced settings can be configured using the base. Voice prompts indicate the current setting and value. The four settings are: • Audio protection. • Wireless range. • Auto sleep mode. • Remote call control.
HOW TO RESET ADVANCED SETTINGS • Put on the headset. • Simultaneously press and hold the mute button and both headset volume buttons until the voice prompt says “Factory default” and then release the buttons. FACTORY DEFAULT Reset settings The base will restart and reset the settings, indicated on the base. by the white battery icon 7.7 ENGLISH 7.6 COPY SETTINGS TO MULTIPLE JABRA PRO 920 BASES Jabra PRO 920 settings can be manually copied onto other Jabra PRO 920 bases. 1.
8.1 FAQS AND TROUBLESHOOTING Q How do I pair my headset with the Jabra PRO 920 base? A Dock the headset with the base to initiate pairing. Pairing will occur automatically, unless the base is currently linked with a primary headset (a headset already paired with the base). ENGLISH 8. SUPPORT Q Can I pair my headset directly with a third-party DECT phone, or base? A No. The headset can only be paired with a Jabra PRO 920 base.
Q Is it possible for anyone to listen in on calls made with the Jabra PRO 920? A The risk of unauthorized access is limited. The Jabra PRO 920 uses 64-bit encryption. Q What is the range on the Jabra PRO 920? A Jabra PRO 920 supports a maximum range of up to 60 m (base to headset). Range varies according to the environment in which the headset is used.
9.1 JABRA PRO 920 HEADSET Operating environment: 0˚C to +40˚C; Up to 95% RH non-condensing. Call control: Multi-function button support for answer call, end call, reject call, docking operations also answer and end calls. ENGLISH 9. TECHNICAL SPECIFICATIONS Volume control and microphone mute: Button controls on headset. Visual indicator: LED indicates call status, battery level, pairing status and other events.
Battery charge time: 20% charge in less than 20 minutes. 50% charge in less than 45 minutes. Full charge in less than 3 hours. ENGLISH Operating temperature range: -20˚C to +60˚C. Note: The headset features a temperature-dependant charging algorithm that prevents the battery from being charged during extreme temperatures (below 0˚ and above 45˚C). Battery shelf life: Headset battery holds charge for 6 months in the off state, before recharge is required.
CERTIFICATIONS AND SAFETY APPROVALS ENGLISH 9.6 CE This product is CE marked according to the provisions of the R & TTE Directive (99/5/EC). Hereby, GN declares that this product is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/ EC. For further information, please consult http://www.jabra.com.
ENGLISH MADE IN CHINA Type: WHB003 JABRA PRO 920 www.jabra.com 32-00696 RevD © 2011 GN Netcom A/S. All rights reserved. Jabra® is a registered trademark of GN Netcom A/S. All other trademarks included herein are the property of their respective owners. (Design and specifications subject to change without notice).
