PG-0311-JabraBusinessSolutions The information contained in this guide is based on the best efforts of GN Netcom to include all necessary, available and appropriate information at the time of its creation. Any advice contained in this guide is of a general nature only and should be independently verified before purchase or other action. GN Netcom is not responsible for any claims arising from errors or out-of-date information contained within this guide.
Jabra Business solutionS 2011
JABRA Background Jabra business solutions Jabra endpoints combine the latest design and technology to give you superb quality and comfort. Whether your priority is optimal sound for a contact center, clear wireless calls at work or quality audio in video conferencing, you’re sure to find a high-performing, innovative Jabra solution that meets your needs. Brought to you by Jabra Jabra is a brand by GN Netcom – one of the world’s leading and fastest growing suppliers of hands-free communications solutions.
Index Page Topic Page Topic 2 Jabra background 14 Headset Comparison Guide 4 The benefits of Jabra headsets 15 ROI calculator 4 User types 19 Wireless headsets 6 Unified Communications 24 Corded headsets 8 Office solutions 28 SPEAKERPHONES 10 Contact center solutions 30 Intro to Jabra Accessories 12 Choose the right headset 38 Product overview Headset Solutions Jabra Solutions 3 3
The benefits OF JABRA HEADSETs 1. IMPROVED ERGONOMICS Using a headset eliminates the strain caused by cradling a handset between the shoulder and ear - and makes talking on the phone more comfortable. With 57% of employees surveyed complaining of back, neck or shoulder problems at work, Jabra headsets could obviously make a real difference. Designed for all-day wear, they guarantee comfort, even for those in phone intensive roles.
2. MORE HANDS-FREE WORKING Working hands free is not only liberating for the employee but it helps improve the company’s bottom line, too. While the user is taking a call via a headset, they have both hands free to do other things, such as type documents, make notes or retrieve files. More productive employees mean less time is wasted. 3. MOBILITY Wireless headsets go one step further since employees can move around the office while talking.
Unified Communications Unified Communications in brief Unified Communications (UC) integrates multiple collaborative applications such as telephony, audio and video conferencing, email and instant messaging under a common user interface. By adding a presence indicator and click to call, colleagues always know when and how you can be contacted. The end result is an increase in workplace productivity and a reduction in telephony charges and travel expenses.
The use of a headset is the first and most important step in improving the performance of softphones. Headsets will become essential communication tools for collaborators and could become mandatory, because of health and safety policies.
Office solutions Mobility - Work where you want True productivity comes from real mobility. More and more office professionals spend time away from their desk. In a typical day that could mean hot desking, going to and from meetings, asking colleagues for information or even working from home using a UC platform or VPN. All this sets high demands on the equipment they use.
Product overview Page Headset Desk phones Soft phones Mobile phones Page Headset Desk phones Soft phones Mobile phones • 18 Jabra PRO™ 9470 • • 23 Jabra GN9125 Duo • 19 Jabra PRO™ 9465 Duo • • 24 Jabra BIZ™ 2400 • 20 Jabra PRO™ 9460 • • 25 Jabra BIZ™2400 USB 20 Jabra PRO™ 9460 Duo • • 26 Jabra GN2100 • 20 Jabra GO™ 6470 • • 26 Jabra GN2000 • 21 Jabra GO™ 6430 • 26 Jabra GN2000 USB 21 Jabra GN9350e • 26 Jabra BIZ™ 1900 21
Contact Center solutions Convenient and cost-efficient, IP telephony now dominates the contact center domain. Traditionally, contact center agents have been using corded headsets. Now, using wireless headsets, contact center workers can move freely around the workplace, enabling them to be more productive and increase their call rate. Jabra provides a complete range of corded and wireless headsets that meet all professional demands.
Product overview Page Headset Desk phones Soft phones Mobile phones Link to 19 Jabra PRO™ 9465 Duo • • 24 20 Jabra PRO™ 9460 • • 20 Jabra PRO™ 9460 Duo • 21 Jabra GN9350e • 23 Jabra GN9125 Flex 23 Jabra GN9125 Duo Headset Desk phones Soft phones Mobile phones Jabra BIZ™ 2400 • 25 Jabra GN2100 • • 26 Jabra GN2000 • • 26 Jabra BIZ™ 1900 • • 27 Jabra BIZ™ 1900 USB • • 27 Jabra BIZ 360 • Connects to mobile phones with Jabra LINK™ MOB
Choose the right headset Improving the quality of incoming calls Of course, even though your Jabra headset may be one of the best on the market, the person on the other end may not enjoy the same advantage. That’s why Jabra also features IntelliTone on selected models. This helps reduce unwanted noise on incoming calls. It provides automatic limitation of the time-weighted average noise exposure during a workday.
Step 1 Which type of user are you? Desk Centric You spend most time in the office, at the desk, on the phone. OFFICE Centric You spend more time in the office than on the road. You need to work around the office to perform. Mobile Centric You spend more time on the road than in the office. You need to be able to work anywhere to perform. Step 2 What device do you need to connect with? To ensure that your headset solution is compatible with your phone system, please consider your connectivity needs.
• • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • • Jabra BIZ 360 • • Jabra SPEAK™ 410 • • Jabra GN9125 Duo • • • Jabra GN9125 ST • • • Jabra GN9125 Flex • • Jabra GO™ 660 • • Jabra GN9330e USB • Jabra GN9330e • • Jabra GN9350e Solutions with wideband* • Jabra GO™ 6430 Headset for mobile telephony • Jabra GO™ 6470 Jabra PRO™ 9460 Duo • Jabra PRO™ 9460 Jabra PRO™ 9465 Duo Jabra PRO™ 947
SAVE TIME AND MONEY WITH A JABRA HEADSET Boost productivity When your employees start using a headset, your company will experience an immediate productivity boost. That’s because with a headset, multitasking is suddenly not only possible, but easy and comfortable too! Overall employee satisfaction increases in proportion to comfort. Your employees save time, your company saves money and before long, the headset solution has paid for itself. Gain 7.
Jabra solutions 16 Jabra Solutions
Jabra Solutions 17
Jabra Pro™ 9470 Stay in touch around the office.
Wireless headsets Many business people are spending less and less time at their desks. The demands of a successful business require employees to interact and cooperate with different departments and teams, and this often involves moving around. Wireless capabilities provide availability and freedom of movement. Now you can stay in control of your communications without being chained to your desk. Jabra wireless headsets consistently deliver high quality sound up to 450 ft from your desk.
Jabra Pro™ 9460 Stay in Touch around the office.
Jabra Go™ 6430 Stay in Touch wherever you go.
Jabra GN9330e USB Superior sound and comfort. Wireless IP telephony. -- Stylish, lightweight design -- Wideband sound -- Noise-canceling microphone -- Up to 325-foot wireless range -- Up to 6 hours talk time; optional hot-swappable battery -- Choice of 2 included wearing styles for greater comfort GN9330e USB MS SKU 9327-509-505 GN9330e USB SKU 9337-509-405 TM TM D T E STE Jabra GO™ 660 NOISE BLACKOUT™ AND CRYSTAL-CLEAR SOUND.
Jabra GN9125 Flex OUTSTANDING CLARITY. EXCEPTIONAL WIRELESS RANGE.
Corded headsets Jabra corded headsets provide the very best frequency response. Enjoy superb call clarity when you are on the phone, and get more out of your PC applications when you’re not. With our wide selection of wearing styles and microphone technologies, you can be both comfortable and productive when working hands-free. Jabra biz™ 2400 Series THE ULTIMATE CORDED USER EXPERIENCE.
Jabra BIZ™ 2400 USB THE ULTIMATE CORDED USER EXPERIENCE.
Jabra GN2000 Designed to perform. Built to last.
Jabra BIZ™ 1900 USB Simple to use. Value-line USB solution.
SPEAKERPHONES Improve the quality and efficiency of your virtual meetings. A Jabra speakerphone is the perfect solution for spontaneous conferencing and collaboration at your desk, in small meeting rooms or on the road. Lightweight design and integrated cable management ensure easy portability and operation. All you need is an internet connection and a laptop with your UC application.
Jabra SPEAK™ 410 Your Portable UC Conference Room.
Intro to Jabra Accessories Audio enhancers, UC enablers, remote call control adapters – in short, everything you need to tailor your headset to your needs. For a complete list of accessories, please contact your authorized Jabra Reseller.
Amplifiers Jabra GN8210 Great sound quality. Digital acoustic protection. -- The first headset amplifier solution using DSP for reducing noise on incoming calls -- Unsurpassed digital protection against sudden volume peaks -- Automatically keeps incoming volume at user defined level -- Works with virtually any desk phone -- Improved software for better user experience -- Works with all professional corded Jabra QD-headsets Jabra GN8210 SKU 82102-05 Jabra GN8000 Enhanced sound. Better acoustic protection.
32 Jabra Solutions
Direct Connect Cords Jabra GN1200 SIMPLE CONNECTIVITY. GREATER CONVENIENCE. -- Works with most desk phones including IP hard phones -- Connects to all Jabra corded QD headsets -- Microphone amplification to boost transmit levels when connecting to low transmit volume phone systems -- Simple slide adjustment for easy setup -- Choice of straight or coiled cord Jabra GN1200 Straight SKU 88001-99 Jabra GN1200 Coil SKU 88011-99 Jabra GN1216 Simple Connectivity. More Freedom Of Choice.
For latest update visit www.jabra.com Jabra GN1000 Greater convenience Enables true wireless freedom.
For latest update visit www.jabra.com Jabra link™ 14201-16 Jabra EHS Adapter for Cisco Unified IP phones.
For latest update visit www.jabra.com JABRA EHS ADAPTER FOR ALCATEL PHONES.
Jabra link™ 14201-22 JABRA EHS ADAPTER FOR CISCO UNIFIED IP PHONES.
Jabra wireless headset solutions 18 19 20 20 21 Jabra PRO™ 9470 Jabra PRO™ 9465 Duo Jabra Pro™ 9460 Jabra GO™ 6470 Jabra Go™ 6430 21 21 22 22 Jabra GN9350e Jabra GN9330e Jabra GN9330e USB Jabra GO™ 660 23 23 23 Jabra GN9125 Flex Jabra GN9125 ST Jabra GN9125 Duo SPEAKERPHONES 29 Jabra SPEAK™ 410 38 Product Overview
Jabra Corded headset solutions INCLUDING AMPLIFIERS, LIFTER EHS, CORDS, ADAPTERS AND LINKS 24 25 25 25 26 Jabra BIZ™ 2400 Jabra BIZ™ 2400 USB Jabra GN2100 Jabra GN2000 IP /Link 280 Jabra GN2000/ 2000 USB 26 27 27 27 27 BIZ 1900 Jabra BIZ™ 1900 USB Jabra BIZ™ BIZ 620 Jabra Dial™ 520 USB Jabra BIZ 360 31 31 33 34 34 Jabra GN8210 Jabra GN8000 Jabra Direct Connect Cords Jabra GN1000 Jabra EHS Adapters 35 36 37 37 37 Jabra EHS adapters Jabra EHS adapters Jabra EHS adapters
