Quick Start Guide

STOP!
If you have any problems with this product, please contact our technical
support team before returning it to the store.
202008-V2
SOPORTE TÉCNICO
Número gratuito: [phone]
Horario de atención:
Lun-Vier. 10:00 a.m – 6:00 U.S.A-E.S.T
Email: [e-mail]
TECHNISCHER SUPPORT
Kostenloser Anruf bei: [phone]
Sprechstunden:
Mon.-Frei. 10.00 – 18.00 U.S.A-E.S.T
E-mail: [e-mail]
SUPPORT TECHNIQUE
Numéro gratuit : [phone]
Heures d’ouverture :
lun.-Ven. 10:00 a.m – 06:00 U.S.A-E.S.T
Email : [e-mail]
TECHNICAL SUPPORT
Customer Service:
888-988-0488
Technical Support:
888-689-4088
Email:
[e-mail]
Live Chat:
www.j5create.com/livechat
Support Ticket:
tickets.j5create.com
TECHNIKAI SEGÍTSÉG
Technikai támogatás (angol nyelven): 888-689-4088
E-mail: [e-mail]
Live Chat: www.j5create.com/livechat
Support Ticket: tickets.j5create.com
TECHNICKÁ PODPORA
Zákaznická linka: 888-988-0488
Technická podpora: 888-689-4088
E-mail: [e-mail]
Online Chat: www.j5create.com/livechat
REGULATORY COMPLIANCE
FCC
This equipment has been tested and found to comply with FCC Part 15, Subpart B, ANSI C63.4-2014,
ICES-003 Issue 6, January 2016 (Updated April 2019).
Operation is subject to the following two conditions:
•This device may not cause harmful interference
•This device must accept any interference, including interference that may cause undesired
operation of the device.
CE
This equipment is in compliance with the requirements of the following regulations: EN
55032:2015+AC:2016 Class B, EN 61000-3-2:2014, EN 61000-3-3:2013, EN 55035:2017
RCM
Standard(s): AS/NZS CISPR 32:2015 Class B
VCCI
This equipment is in compliance with the requirements of the following regulations:
CISPR 32 © IEC: 2016 Class B
Disclaimer
Information in this document is subject to change without notice. The manufacturer does not make
any representations or warranties (implied or otherwise) regarding the accuracy and completeness
of this document and shall in no event be liable for any loss of profit or any commercial damage,
including but not limited to special, incidental, consequential, or other damage. No part of this
document may be reproduced or transmitted in any form by any means, electronic or mechanical,
including photocopying, recording or information recording and retrieval systems without the
expressed written permission of the manufacturer.
LIMITED WARRANTY
j5create offers a limited 1-year warranty. User’s wear & tear damage is not included. The user shall
call or email j5create customer service with the defect information of the product and obtain a
return authorization number. Users are responsible for one-way return freight cost and we will take
care of one-way freight back. In order to obtain a return authorization number, users should have
the following information handy when calling or emailing the service team:
(i) a copy of the original purchase invoice to verify your warranty
(ii) a product serial number
(iii) a description of the problem
(iv) customer’s name, address, and telephone number
j5create does not warrant that the operation of the product will be uninterrupted or error-free.
j5create is not responsible for damage arising from failure to follow instructions relating to the
product’s use. This warranty does not apply to: (a) consumable parts, unless damage has occurred
due to a defect in materials or workmanship; (b) cosmetic damage, including but not limited to
scratches, dents, and broken plastic on ports; (c) damage caused by use with non-j5create products;
(d) damage caused by natural disasters; (e) damage caused by human misuse (lost, accident, abuse,
misuse or other external causes); (f) damage caused by operating the product outside the permitted
or intended uses described by j5create; (g) damage caused by service (including upgrades and
expansions) performed by anyone who is not a representative of j5create or a j5create Authorized
Service Provider; (h) a product or part that has been modified to alter functionality or capability
without the written permission of j5create; or (i) if any j5create serial number on the product has
been removed or defaced. If such a situation occurs, j5create will calculate the cost of materials and
repair for your reference. This warranty is given by j5create in lieu of any other warranties expressed
or implied.
LIMITATION OF WARRANTY
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER RIGHTS THAT
VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). OTHER THAN AS PERMITTED BY
LAW, J5CREATE DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER RIGHTS YOU MAY HAVE,
INCLUDING THOSE THAT MAY ARISE FROM THE NONCONFORMITY OF A SALES CONTRACT. FOR A
FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR COUNTRY,
PROVINCE OR STATE. TO THE EXTENT NOT PROHIBITED BY LAW IN YOUR STATE, PROVINCE,
JURISDICTION OR COUNTRY, THIS WARRANTY AND THE REMEDIES SET FORTH ARE EXCLUSIVE
AND IN LIEU OF ALL OTHER WARRANTIES, REMEDIES AND CONDITIONS, WHETHER ORAL,
WRITTEN, STATUTORY, EXPRESS OR IMPLIED.
J5CREATE'S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE AND/OR
SOFTWARE IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY.
J5CREATE’S LIABILITY DOES NOT EXTEND BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED
WARRANTY, AND J5CREATE DOES NOT ACCEPT LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL
DAMAGES, FOR THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES, FOR PRODUCTS NOT BEING
AVAILABLE FOR USE, OR FOR LOST OR DAMAGED DATA OR SOFTWARE. J5CREATE DOES NOT
WARRANT THAT THE OPERATION OF ANY J5CREATE PRODUCT WILL BE UNINTERRUPTED OR
ERROR FREE.
J5CREATE’S LIABILITY IN ANY SITUATION WILL BE NO MORE THAN THE AMOUNT YOU PAID FOR
THE SPECIFIC PRODUCT THAT IS THE SUBJECT OF A CLAIM. THIS IS THE MAXIMUM AMOUNT FOR
WHICH WE ARE RESPONSIBLE.
EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY AND TO THE EXTENT
NOT PROHIBITED BY LAW, J5CREATE DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS,
EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING WITHOUT LIMITATION, WARRAN-
TIES OF MERCHANTABILITY, MERCHANTABLE QUALITY AND FITNESS FOR A PARTICULAR PURPOSE
AND WARRANTIES AND CONDITIONS AGAINST HIDDEN OR LATENT DEFECTS. SOME STATES,
PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW DISCLAIMERS OF IMPLIED
WARRANTIES AND CONDITIONS, SO THIS DISCLAIMER MAY NOT APPLY TO YOU.
TO THE EXTENT SUCH WARRANTIES AND CONDITIONS CANNOT BE DISCLAIMED UNDER THE
LAWS OF THE UNITED STATES, CANADA (AND ITS PROVINCES) OR OTHERWISE, J5CREATE LIMITS
THE DURATION AND REMEDIES OF SUCH WARRANTIES AND CONDITIONS TO THE DURATION OF
THIS EXPRESS LIMITED WARRANTY AND, AT J5CREATE'S OPTION, REPAIR OR REPLACEMENT
SERVICES. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES MAY NOT ALLOW
LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION MAY LAST, SO THE
LIMITATION DESCRIBED ABOVE MAY NOT APPLY TO YOU.
NO WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE
LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES, PROVINCES, JURISDICTIONS OR
COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR
CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.
WARRANTY SUPPORT ONLY APPLIES WHEN THE COVERED PRODUCT IS LOCATED WITHIN THE
COUNTRY IN WHICH J5CREATE ORIGINALLY SOLD THE SYSTEM, AS REFLECTED IN J5CREATE'S
RECORDS. IF YOU NEED SUPPORT FOR THE PRODUCT OUTSIDE OF THE COUNTRY OF ORIGIN (FOR
EXAMPLE, WHILE TRAVELING, OR IF THE SYSTEM HAS BEEN RELOCATED TO A NEW COUNTRY),
THEN J5CREATE MAY OFFER YOU OTHER SUPPORT OPTIONS FOR AN ADDITIONAL CHARGE.
For more information please visit our website at http://www.j5create.com
Copyright© 2020 j5create. All rights reserved. All trade names are registered trademarks of their
respective owners. Features and specifications are subject to change without notice. Product may
not be exactly as shown in the diagrams.
Windows, Skype and Microsoft are trademarks of Microsoft Corp., its affiliates or its respective
owners, registered or used in many jurisdictions worldwide. macOS, Mac and Apple are trademarks
of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions
worldwide. USB and USB-C are trademarks of USB Implementers Forum, Inc., its affiliates or its
respective owners, registered or used in many jurisdictions worldwide. Zoom is a trademark of Zoom
Video Communications, Inc., its affiliates or its respective owners, registered or used in many
jurisdictions worldwide. Chromebook and Chrome OS are trademarks of Google LLC, its affiliates or
its respective owners, registered or used in many jurisdictions worldwide. Facebook is a trademark of
Facebook, its affiliates or its respective owners, registered or used in many jurisdictions worldwide.
Other trademarks and trade names may be used in this document to refer to either the entities
claiming the marks and/or names or their products and are the property of their respective owners.
All company, product and service names used are for identification purposes only. Use of these
names, logos, and brands does not imply endorsement. We disclaim any interest in the marks of
others.
Português
Botão de modo
Seis modos de exibição. Pressione o botão “Modo” para selecionar o modo da câmara.
1. Modo Ecrã inteiro
2. Modo de visão 360º
3. Modo Anfitrião: utilize a barra tátil para especificar a localização do participante
4. Modo Anfitrião duplo: utilize a barra tátil para especificar as localizações dos dois
participantes
5. Modo Vista única (S) 90°: selecione o modo de vista única e coloque a câmara na
posição vertical
6. Visão de ângulo amplo (L) 120°
Iniciar uma videochamada com a câmara JVCU360
Notas especiais
Certifique-se de que o seu PC, Mac® ou Chromebook™ tem acesso à Internet. Tanto você
como a pessoa a quem pretende ligar precisam de utilizar uma aplicação de videochamadas.
Selecione o dispositivo de vídeo e microfone corretos nas definições da aplicação de
videochamadas.
1. A câmara JVCU360 permite videochamadas em full HD 1080P, com um mínimo de pelo
menos 2 megabits de velocidade de carregamento.
2. As chamadas em 1080p poderão ser afetadas pela largura de banda disponível, a
velocidade de CPU, o tipo de aplicação de videochamadas, etc.
3.Ampla compatibilidade: Zoom™, Facebook™ Messenger, Skype™, Microsoft® Teams, etc
Para Windows® 10
1. Aceda a Iniciar > Definições > Privacidade > Câmara/Microfone
2.Escolha a sua definição preferida para que todas as aplicações acedam à câmara/
microfone.
3.Ative a sua câmara/microfone para aplicações.
Privacy settings for macOS®
1. No seu Mac®, escolha o menu Apple® > Preferências do sistema, clique em Segurança e
Privacidade e, em seguida, clique em Privacidade.
2. Selecione Câmara/Microfone.
3. Selecione a caixa junto a uma aplicação para permitir que a mesma aceda à câmara/micro-
fone. Desmarque a caixa para desativar o acesso para essa aplicação. Se desativar o acesso
para uma aplicação, ser-lhe-á pedido para ativar novamente na próxima vez que a
aplicação tentar utilizar a câmara/microfone.
1. Se pressionar o botão de interrupção do som, as outras pessoas apenas poderão ver o vídeo
e não poderão ouvir o som. Isso será indicado pela luz LED.
2. Para evitar e eliminar o retorno do microfone/áudio, a distância recomendada entre o
microfone e o altifalante é de 1,5 a 3 metros.
3. Projetado para grupos médios e grandes
Svenska
Lägesknapp
Sex visningslägen Tryck på knappen "Läge" för att välja kameraläge.
1. Helskärmsläge
2. Läge med 360° graders sikt
3. Värdläge: använd pekfältet för att specificera deltagarnas plats
4. Dubbel värd-läge: använd pekfältet för att specificera deltagarnas plats
5. Ett visningsläge (S) 90°: välj enkelt läge och vrid kameran till vertikalt läge
6. 120° graders vidvinkel
Starta ett videosamtal med din JVCU360
Särskilda meddelanden
Kontrollera att dator, Mac® eller Chromebook™ har Internettjänst, och både du och
personen du ringer upp måste använda ett videosamtalsprogram. Välj rätt videoenhet och
mikrofonenhet i inställningarna i videosamtalsprogrammet.
1. JVCU360 tillhandahåller fullständiga HD 1080P videosamtal, med minst 2 megabit
uppladdningshastighet.
2.1080p samtal kan påverkas av tillgänglig nätverksbandbredd, CPU-hastighet, typ av
videosamtalsprogram osv.
3. Stor kompatibilitet: Zoom™, Facebook™ Messenger, Skype™, Microsoft® Teams m.fl.
För Windows® 10
1. Gå till Start > Inställningar > Sekretess > Kamera/Mikrofon
2. Välj en inställning för att tillåta att appar får tillgång till din kamera/mikrofon.
3. Starta kameran/mikrofonen för appar.
Sekretessinställningar för macOS®
1. På din Mac® väljer du Apple®-menyn > Systempreferenser, klicka på Säkerhet och
sekretess, och klickar därefter på Sekretess.
2. Välj Kamera/Mikrofon.
3. Markera kryssrutan bredvid en app för att ge den tillstånd att komma åt kameran/mikro-
fonen. Avmarkera kryssrutan för att stänga av åtkomsten till appen. Om du stänger av
åtkomsten till en app blir du ombedd att sätta på den igen nästa gång som appen försöker
använda kameran/mikrofonen.
1. Om du trycker på sordinknappen, kommer människor bara att se videon men kan inte höra
ljudet. Detta visas med LED-indikatorn.
2. För att förhindra och eliminera mikrofon-/akustisk rundgång, är det rekommenderade
avståndet mellan mikrofonen och högtalaren drygt 1,5-3,0 m (5-10 ft.)
3. Designad för medelstora till stora grupper
1.
Indicador LED
Barra tátil
1.Deslize ou toque nesta área com a ponta dos
dedos
2.Ajuste a posição e o ângulo do anfitrião utilizando
as linhas vermelha e verde para orientação.
3.Adequado para o modo de anfitrião e modo de
duplo anfitrião
Luz azul: o JVCU360 está ligado ao computador
Luz vermelha: microfone desativado
LED-indikator
Pekfält
1.Svep eller tryck på fältet med fingertopparna
2.Justera värdenhetens läge och vinkel med hjälp av
de röda och gröna hjälplinjerna.
3.Lämpligt för värdläge och dubbelt värdläge
Blått ljus: JVCU360-enheten är ansluten till datorn
Rött ljus: mikrofonljud avstängt