Specification Sheet

8K DisplayPort Datasheet

Limited Warranty

j5create offers a limited 2-year warranty. User’s wear & tear damage is not included. The user shall

call or email j5create customer service with the defect information of the product and obtain a

return authorization number. Users are responsible for one-way return freight cost and we will take

care of one-way freight back. In order to obtain a return authorization number, users should have

the following information handy when calling or emailing the service team:

(i) a copy of the original purchase invoice to verify your warranty

(ii) a product serial number

(iii) a description of the problem

(iv) customer’s name, address, and telephone number

j5create does not warrant that the operation of the product will be uninterrupted or error-free.

j5create is not responsible for damage arising from failure to follow instructions relating to the

product’s use. This warranty does not apply to: (a) consumable parts, unless damage has

occurred due to a defect in materials or workmanship; (b) cosmetic damage, including but not

limited to scratches, dents, and broken plastic on ports; (c) damage caused by use with non-

j5create products; (d) damage caused by natural disasters (flood, fire, earthquake, lighting strike,

typhoon etc.,); (e) damage caused by human misuse (lost, accident, abuse, misuse or other

external causes); (f) damage caused by operating the product outside the permitted or intended

uses described by j5create; (g) damage caused by service (including upgrades and expansions)

performed by anyone who is not a representative of j5create or a j5create Authorized Service

Provider; (h) a product or part that has been modified to alter functionality or capability without

the written permission of

j5create; or (i) if any j5create serial number on the product has been removed or defaced. If such

a situation occurs, j5create will calculate the cost of materials and repair for your reference. This

warranty is given by j5create in lieu of any other warranties expressed or implied.

Features and specifications are subject to change without notice. Product may not be exactly as shown in the

diagrams.