Specification Sheet
USB-C
TM
7-port HUB
Datasheet
j5create Warranty
j5create offers a limited 1-year warranty. User’s wear & tear damage is not included.
The user shall call or email j5create customer service with defect information of the
product and obtain a return authorization number. Users are responsible for one way
return freight cost and we will take care of one way freight back.
In order to obtain a return authorization, user should have the following information
handy when calling or emailing the service team:
(i) A copy of original purchase invoice to verify your warranty
(ii) A product serial number
(iii) A description of the problem
(iv) Customer’s Name, address, and telephone number
j5create does not warrant that the operation of the product will be uninterrupted or
error-free. j5create is not responsible for damage arising from failure to follow
instructions relating to the product’s use. This warranty does not apply to: (a)
consumable parts, unless damage has occurred due to a defect in materials or
workmanship; (b) cosmetic damage, including but not limited to scratches, dents,
and broken plastic on ports; (c) damage caused by use with non-j5create products;
(d) damage cause by natural disasters ( flood, fire, earthquake, lighting strike,
typhoon, etc.); (e) damage caused by human misuse( lost, accident, abuse,
misuse or other external causes); (f) damage caused by operating the product
outside the permitted or intended uses described by j5create; (g) damage caused
by service (including upgrades and expansions) performed by anyone who is not a
representative of j5create or a j5create authorized service provider; (h) a product
or part that has been modified to alter functionality or capability without the
written permission of j5create; or (i) if any j5create serial number on the product has
been removed or defaced.
If such a situation occurs, j5create will calculate the cost of materials and repair for your
reference.
This warranty is given by j5create in lieu of any other warranties express or implied.
For more information, please visit our website http://www.j5create.com
Copyright© 2019 j5create. All rights reserved. All trade names are registered trademarks of their
respective owners. Features and specifications are subject to change without notice. Product may
not be exactly as shown in the diagram.
USB and USB-C are trademarks of USB Implementers Forum, Inc., its affiliates or its respective owners,
registered or used in many jurisdictions worldwide. HDMI is a trademark (or registered trademark) of HDMI
Licensing Administrator, Inc., registered in the U.S. and other countries. Mac, macOS, iPad, and iPhones
are trademarks (or registered trademarks) of Apple Inc., registered in the U.S. and other countries.
Windows, Excel and Microsoft are trademarks (or registered trademarks) of Microsoft Corp., in the U.S. and
other countries. Intel and Core are trademarks (or registered trademarks) of Intel Corporation, in the U.S.