Specification Sheet

ULTRADRIVE Kit USB-C™ Dual-Display Modular Dock JCD387 Datasheet

1- 888-689- 40 88 j5cr eate.com|4

Limited Warranty

j5create offers a limited 2-year warranty. User’s wear & tear damage is not included.

The user shall call or e-mail j5create's customer service with information regarding the defect(s)

of the product and obtain a return authorization number. Users are responsible for one-way

return freight cost and we will take care of one-way freight back. In order to obtain a return

authorization number, users should have the following information handy when calling or

emailing the service team:

(i) A copy of the original purchase invoice to verify your warranty

(ii) A product serial number

(iii) A description of the problem

(iv) Customer’s name, address and telephone number

j5create does not warrant that the operation of the product will be uninterrupted or error-free.

j5create is not responsible for damage arising from failure to follow instructions relating to the

product’s use. This warranty does not apply to: (a) consumable parts, unless damage has

occurred due to a defect in materials or workmanship; (b) cosmetic damage, including but

not limited to scratches, dents and broken plastic on ports; (c) damage caused by use with

non-j5create products; (d) damage caused by natural disasters (flood, fire, earthquake,

lightning strike, typhoon, etc.); (e) damage caused by human misuse (lost, accident, abuse,

misuse or other external causes); (f) damage caused by operating the product outside the

permitted or intended uses described by j5create; (g) damage caused by service (including

upgrades and expansions) performed by anyone who is not a representative of j5create or a

j5create Authorized Service Provider; (h) a product or part that has been modified to alter

functionality or capability without the written permission of j5create; or (i) if any j5create serial

number on the product has been removed or defaced. If such a situation occurs, j5create will

calculate the cost of materials and repair for your reference.

This warranty is given by j5create in lieu of any other warranties expressed or implied.

For more information, please visit our website

http://www.j5create.com

owners. Features and specifications are subject to change without notice. Product may not be exactly as

shown in the diagram.

USB and USB-C are trademarks of USB Implementers Forum, Inc., its affiliates or its respective owners,

registered or used in many jurisdictions worldwide. HDMI is a trademark of HDMI Licensing Administrator, Inc.,

its affiliates or its respective owners, registered or used in many jurisdictions worldwide. SD and microSD are

trademarks of SD-3, LLC, its affiliates or its respective owners, registered or used in many jurisdictions worldwide.

DisplayPort is a trademark of Video Electronics Standards Association, its affiliates or its respective owners,

registered or used in many jurisdictions worldwide. MacBook, MacBook Air and MacBook Pro are trademarks

of Apple Inc., its affiliates or its respective owners, registered or used in many jurisdictions worldwide. Other

trademarks and trade names may be used in this document to refer to either the entities claiming the marks

and/or names or their products and are the property of their respective owners. All company, product and

service names used are for identification purposes only. Use of these names, logos, and brands does not

imply endorsement. We disclaim any interest in the marks of others.