Product Datasheet/Brochure

USB-C 4K HDMI Cable Datasheet

Limited Warranty

j5create offers a limited 2-year warranty. User’s wear & tear damage is not included .

The user shall call or email j5create customer service with the defect information of

the product and obtain a return authorization number.

Users are responsible for one-way return freight cost and we will take care of one-way

freight back.

In order to obtain a return authorization, users should have the following information

handy when calling or emailing the service team:

(i) a copy of the original purchase invoice to verify your warranty

(ii) a product serial number

(iii) a description of the problem

(iv) customer’s name, address, and telephone number

j5create does not warrant that the operation of the product will be uninterrupted or

error-free. j5create is not responsible for damage arising from failure to follow

instructions relating to the product’s use. This warranty does not apply to: (a)

consumable parts, unless damage has occurred due to a defect in materials or

workmanship; (b) cosmetic damage, including but not limited to scratches, dents,

and broken plastic on ports; (c) damage caused by use with non-j5create products;

(d) damage caused by natural disasters (flood, fire, earthquake, lighting strike,

typhoon etc.,); (e) damage caused by human misuse (lost, accident, abuse, misuse,

or other external causes); (f) damage caused by operating the product outside the

permitted or intended uses described by j5create; (g) damage caused by service

(including upgrades and expansions) performed by anyone who is not a

representative of j5create or a j5create authorized service provider; (h) a product or

part that has been modified to alter functionality or capability without the written

permission of j5create; or (i) if any j5create serial number on the product has been

removed or defaced.

If such a situation occurs, j5create will calculate the cost of materials and repair for

your reference.

This warranty is given by j5create in lieu of any other warranties expressed or implied.

For more information, please visit our website http://www.j5create.com

respective owners. Features and specifications are subject to change without notice. Product may not

be exactly as shown in the diagram.