Product Datasheet/Brochure

USB Type-C Multi-Adapter with Power Delivery Datasheet

j5create Warranty

j5create offers a limited 1-year warranty. User’s wear & tear damage is not included.

The user shall call or email j5create customer service with defect information of the

product and obtain a return authorization number.

Users are responsible for one way return freight cost and we will take care of one way

freight back.

In order to obtain a return authorization, user should have the following information handy

when calling or emailing the service team:

(i) a copy of original purchase invoice to verify your warranty

(ii) a product serial number

(iii) a description of the problem

(iv) customer’s name, address and telephone number

j5create does not warrant that the operation of the product will be uninterrupted or error-

free. j5create is not responsible for damage arising from failure to follow instructions

relating to the product’s use. This warranty does not apply to:(a) consumable parts, unless

damage has occurred due to a defect in materials or workmanship; (b) cosmetic

damage, including but not limited to scratches, dents and broken plastic on ports; (c)

damage caused by use with non-j5create products; (d) damage cause by natural

disasters ( flood, fire, earthquake, lighting strike, typhoon etc.,); (e) damage caused by

human misuse( lost, accident, abuse, misuse or other external causes); (f) damage

caused by operating the product outside the permitted or intended uses described by

j5create; (g) damage caused by service (including upgrades and expansions) performed

by anyone who is not a representative of j5create or a j5create authorized service

provider; (h) a product or part that has been modified to alter functionality or capability

without the written permission of j5create; or (i) if any j5create serial number on the

product has been removed or defaced.

If such a situation occurs, j5create will calculate the cost of materials and repair for your

reference.

This warranty is given by j5create in lieu of any other warranties express or implied.

For more information, please visit our website http://www.j5create.com

owners. Features and specifications are subject to change without notice. Product may not be exactly as

shown in the diagram.