Warranty Guide

Leading the Way

How to File a Claim

If you nd a defect or other matter covered by any of the limited warranties described previously, promptly

notify the retailer who sold you the oor covering material. The retailer will review and if necessary le a claim

with IVC US and help you answer any questions you may have.

After a warranty claim is properly led, IVC’s service coordinator will designate a representative to evaluate the

warranty claim. This warranty is conditioned upon your reasonable

cooperation with IVC and its service coordinator and representative in the evaluation of your warranty claim

and the implementation of any remedy.

What You’ll Need

Proof of your purchase in the form of a bill, invoice or statement from your IVC retailer that shows the date and

price you paid for the vinyl ooring (including labor).

IVC US How to File a Claim

This document is reviewed on an ongoing basis.